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Customer Service Representative

Malvern, PA 19355

Posted: 12/29/2025 Employment Type: Contract Industry: Energy Job Number: 17763 Field of Expertise: Administrative Remote Friendly: Hybrid Work Schedule

Job Description

Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern, PA. This role is hybrid.

Role Overview:
  • Provide order processing and sales-related support to internal and external customers
  • Deliver high-quality customer service with prompt, thorough responses to inquiries
  • Coordinate all aspects of order management from quoting through delivery and invoicing

Order Management:
  • Process orders for products and services submitted by sales staff or customers
  • Manage orders ranging from quick-ship items to complex, long-cycle orders
  • Proactively follow up on order backlog to ensure accuracy and completeness
  • Communicate order status updates and changes to relevant stakeholders in a timely manner
  • Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders
  • Maintain virtual customer files, including sales contracts and supporting documentation
  • Customer Billing Resolution
  • Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team

Sales Support:
  • Provide pricing and availability information
  • Prepare formal quotations for standard and select specialty products and services
  • Support pre- and post-order sales activities as needed
  • Perform additional duties based on organizational needs

Qualifications:
  • 0–2+ years of experience with a college degree or equivalent work experience
  • Conceptual understanding of fundamental theories, principles, and practices
  • Strong technical aptitude
  • Ability to work effectively with a diverse workforce and customer base in a matrixed organization
  • Proficiency in Microsoft Office applications
  • Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools

Pay Rate $25.00 per hour
 

Meet Your Recruiter

Trista Wearing
Senior Director Recruiting

Trista joined Corps Team in 2006. She is a results-oriented Talent Acquisition professional with 20 years of Recruiting, Account Management and HR experience. Trista received her bachelor's degree in Human Ecology with a minor in Business Administration from The University of Tennessee.  She is dedicated to delivering exceptional service and consistently amazes our clients with her ability to find the "purple squirrel" (the one in a million candidate for the job).    

Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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About Malvern, PA

Discover exciting job opportunities in the vibrant area surrounding Malvern, Pennsylvania! Nestled in the heart of Chester County, Malvern offers a perfect blend of small-town charm and big-city amenities. With its convenient location near Philadelphia, stunning landscapes, historic sites like the Paoli Battlefield and Valley Forge National Historical Park, top-notch dining options offering regional specialties like Philly cheesesteaks, trendy art galleries, and theaters, Malvern is an ideal spot for professionals seeking growth and opportunity. Explore our job listings today and embark on a new career journey in this inviting and thriving community.