Sales Assistant
Job Description
This position is within a call center and working 7:00am-3:30pm Monday through Friday.
Duties:
- Receive and route inbound calls into Sales Queue.
- Qualify call to confirm if related to a new account set-up or existing merchant hardware sale. If so, route the call to the appropriate Sales Rep.
- Track prospects and leads that come into the Sales queue via Google doc in order to evenly distribute leads among Reps.
- Serve as potential backup to Lead Sales Administrator.
- Process and create new lead records in Salesforce as requested.
- Regular attendance and compliance within the schedule assigned.
- Clear and professional communication with customers over the phone.
- Ability to learn and navigate the Salesforce CRM.
- Strong logic, reasoning, and decision-making skills.
- Outstanding customer service and teamwork skills.
- Ability to work under pressure and handle difficult calls in a team environment.
- Entry level: 0-2 years of customer service or call center experience.
Meet Your Recruiter
Brigid Lipps
Recruiting Manager
Brigid is the Recruiting Manager for Corps Team and has been with the company for 13 years. She is a PHR, SHRM-CP, and HR Generalist certified professional with over 20 years of Recruiting and HR experience. She is driven to make a difference in the lives of candidates and clients by connecting great talent with great companies.
Brigid leads a team that recruits nationally across various industries and for positions in Human Resources, Accounting & Finance, Sales & Marketing, Administration, Management, and more. She received her Bachelor’s degree from Mount St. Joseph University and stays up to date on recruiting trends through continuous education from her certifications.