Sales Assistant
Job Description
Duties:
- Receive and route inbound calls into Sales Queue.
- Qualify call to confirm if related to a new account set-up or existing merchant hardware sale. If so, route the call to the appropriate Sales Rep.
- Track prospects and leads that come into the Sales queue via Google doc in order to evenly distribute leads among Reps.
- Serve as potential backup to Lead Sales Administrator.
- Process and create new lead records in Salesforce as requested.
- Regular attendance and compliance within the schedule assigned.
- Clear and professional communication with customers over the phone.
- Ability to learn and navigate the Salesforce CRM.
- Strong logic, reasoning, and decision-making skills.
- Outstanding customer service and teamwork skills.
- Ability to work under pressure and handle difficult calls in a team environment.
- Entry level: 0-2 years of customer service or call center experience.
Meet Your Recruiter
Caren Cohen
Recruiting Consultant
Caren joined Corps Team in 2021. Caren has over 20 years’ experience in advertising, public relations and customer care.
A graduate of the University of Georgia, Caren is a loyal Bulldogs fan and enjoys attending games with her husband Reece and two children. She is dedicated to finding the right person for the position and is thrilled when she finds the ‘perfect fit’ for her clients. She is excited to be connecting amazing candidates with amazing companies.
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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