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AR/Billing Associate

Johns Creek, GA 30005

Posted: 01/14/2025 Employment Type: Contract Industry: Information Technology Job Number: 17300 Field of Expertise: Accounting & Finance Remote Friendly: No

Job Description


Our client, a payment solutions company, is seeking an AR/Billing Associate for a 6+ month contract role located in Alpharetta, GA. This role is fully onsite.

Responsibilities:
  • Analyze customer accounts to understand various invoice types, determine if credits are due, etc., and organize open invoices into a spreadsheet, if needed
  • Contact customers via phone and email to collect past due balances, and assist customers with requests for copies of invoices, billing questions, etc.
  • Utilize Oracle; Salesforce as well as other software applications (MS Word, Excel) to gather and enter pertinent information (customer account statements, invoices, payment research and update past due status)
  • Prepare weekly/monthly aging reports for management, with notes on status of collection efforts
  • Process credit and accounting tickets for support renewals & returned equipment
  • Process credit card receipt
  • Gather and provide all pertinent information to forward accounts to collection agency
  • Support co-workers with other projects as needed
  • Follow departmental procedures
  • Cooperate and communicate with other team members and departmental staff to meet business goals
  • Follow all company policies and procedures, including adhering to scheduling and attendance requirements
  • Perform other duties as requested or required by business conditions.

Other Duties:
  • Reply to Dunning notices and request for information
  • Review Refunds for all entities
  • Compile Monthly data and prepare monthly reports and periodically specialized reports for management
  • Handle the larger more difficult customers
  • Assist other collectors with difficult or complex accounts, utilizing technical knowledge of collections and procedural guidelines
Skills:
  • Expert Excel skills
  • Strong written communications skills
  • Clear, articulate, professional verbal communications skills
  • Comfortable communicating with customers via phone and/or email
  • Ability to work in a fast-paced environment on multiple tasks simultaneously
Education and Experience Required:
  • Must have prior collections experience- preferably at minimum 2 years
  • Experience with Microsoft Excel
Preferred:
  • Oracle and Salesforce experience
  • Accounting Degree Preferred

Pay Rate $31.80 - $33.80
 

Meet Your Recruiter

Caren Cohen
Recruiting Consultant

Caren joined Corps Team in 2021. Caren has over 20 years’ experience in advertising, public relations and customer care.

A graduate of the University of Georgia, Caren is a loyal Bulldogs fan and enjoys attending games with her husband Reece and two children, Jackson 20 and Dylan 17. She is dedicated to finding the right person for the position and is thrilled when she finds the ‘perfect fit’ for her clients. She is excited to be connecting amazing candidates with amazing companies.

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About Johns Creek, GA

Ready to embark on your next career adventure in the scenic Johns Creek, Georgia area? With a vibrant community and endless growth opportunities, Johns Creek is the perfect place to take your career to new heights. Nestled in the heart of Fulton County, this picturesque region boasts a thriving job market and a charming southern ambiance. From exploring the picturesque Chattahoochee River to catching a show at The Johns Creek Arts Center or indulging in delicious Southern cuisine at local favorites like The Country Club, Johns Creek offers a perfect blend of work and play. Join us in discovering the endless possibilities this enchanting area has to offer. Explore our job listings now and kickstart your career journey in Johns Creek!