Accounts Receivable Specialist
Job Description
JOB SUMMARY
Reporting to the Senior Operations Manager, the Accounts Receivable Specialist is responsible for the daily tasks related to monitoring missed and late payments. Contacting clients to research any discrepancies and collecting past due invoices for a portfolio of outfitter accounts. You will effectively communicate and support the revenue goals, while providing the highest quality of customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES
- As the Accounts Receivable Specialist, you serve as champion for success in collecting on invoiced revenue from outfitters in our network.
- Identify and contact outfitters with overdue balances.
- Investigate reasons for overdue payments.
- Work Collaboratively with the Account Management Team to recommend payment plans to be approved.
- Follow up on payment plans to ensure they are being adhered to.
- Closely monitor challenged accounts flagging early indicators that they may be struggling financially (late payments, partial payments, etc.)
- Maintain accurate records of all collection activities.
- Prepare reports on collection activities.
- Work cross functionally to resolve billing disputes.
- Escalate cases to management as needed.
- Submit recommendations for Customer Account credit holds.
- Bachelor’s degree in accounting or finance preferred, or
- A minimum of three (3) years of related experience in finance / Accounts Receivable
- Attention to detail.
- Proficiency with MS Office tools including Advanced Excel Knowledge
- Strong written and verbal communication skills, including ability to explain complex financial concepts to non-financial colleagues.
- Passionate & Customer Focused. You have a desire and ability to connect with our outfitters to fully understand their situations. You establish rapport quickly both internally and externally.
- Adaptable. You thrive in a dynamic and ambiguous environment and easily pivot to support evolving or unknow programs.
- Do-er. You’re biased toward action and are willing to make commitments and trade-offs to meet business objectives.
- Communicator & Influencer. You’re comfortable communicating strategy or requirements to all levels of an organization in writing or verbal presentation. You are open to different communication styles, influence without authority, and bring others together around a common goal.
- Organized and Detail Oriented. You manage multiple projects at one time while paying strict attention to timeline, budget, and impacts.
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Meet Your Recruiter
Kirsten Overlee
Senior Director Recruiting
Kirsten is a highly strategic, results oriented Senior Director of IT Recruiting with more than 20 years of experience attracting and retaining top quality candidates. She currently leads our outstanding IT and Engineering recruiting team and handles account management for some of Corps Teams top clients.
Prior to Corps Team, Kirsten was a Sr Recruiter for two well-known IT Staffing Firms and a Corporate Recruiter for MedImpact Healthcare Systems, Western Digital and Texas Instruments. Kirsten brings a unique expertise to the table based on her diverse recruiting background and has gained a reputation as a no-nonsense recruitment professional. Kirsten can draw upon a diverse history in Talent Acquisition, “Needle in a Haystack”, sourcing, recruitment and screening, Executive Search, Client Relationship Management, Account Management and Client Retention. Kirsten is an active professional member of SHRM and possesses a Bachelor of Business Administration with an emphasis in Management Information Systems. Kirsten will be with Corps Team for ten years this July.