Accounts Receivable Specialist (Remote)
00000 US
Job Description
JOB SUMMARY:
Reporting to the Senior Operations Manager, the Accounts Receivable Specialist is responsible for the daily tasks related to monitoring missed and late payments. Contacting clients to research any discrepancies and collecting past due invoices for a portfolio of outfitter accounts. You will effectively communicate and support the Adventures revenue goals, while providing the highest quality of customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- As the Accounts Receivable Specialist, you serve as champion for success in collecting on invoiced revenue from outfitters in our network.
- Identify and contact outfitters with overdue balances.
- Investigate reasons for overdue payments.
- Work Collaboratively with the Account Management Team to recommend payment plans to be approved.
- Follow up on payment plans to ensure they are being adhered to.
- Closely monitor challenged accounts flagging early indicators that they may be struggling financially (late payments, partial payments, etc.)
- Maintain accurate records of all collection activities.
- Prepare reports on collection activities.
- Work cross functionally to resolve billing disputes.
- Escalate cases to management as needed.
- Submit recommendations for Customer Account credit holds.
SKILLS, KNOWLEDGE, & EDUCATION:
- Bachelor’s degree in accounting or finance preferred, or
- A minimum of three (3) years of related experience in finance / Accounts Receivable
- Attention to detail.
- Proficiency with MS Office tools including Advanced Excel Knowledge
- Strong written and verbal communication skills, including ability to explain complex financial concepts to non-financial colleagues.
WE WANT YOU IF YOU ARE:
- Passionate & Customer Focused. You have a desire and ability to connect with our outfitters to fully understand their situations. You establish rapport quickly both internally and externally.
- Adaptable. You thrive in a dynamic and ambiguous environment and easily pivot to support evolving or unknow programs.
- Do-er. You’re biased toward action and are willing to make commitments and trade-offs to meet business objectives.
- Communicator & Influencer. You’re comfortable communicating strategy or requirements to all levels of an organization in writing or verbal presentation. You are open to different communication styles, influence without authority, and bring others together around a common goal.
- Organized and Detail Oriented. You manage multiple projects at one time while paying strict attention to timeline, budget, and impacts.
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Meet Your Recruiter
Caren Cohen
Recruiting Consultant
Caren joined Corps Team in 2021. Caren has over 20 years’ experience in advertising, public relations and customer care.
A graduate of the University of Georgia, Caren is a loyal Bulldogs fan and enjoys attending games with her husband Reece and two children, Jackson 20 and Dylan 17. She is dedicated to finding the right person for the position and is thrilled when she finds the ‘perfect fit’ for her clients. She is excited to be connecting amazing candidates with amazing companies.