Collections Analyst
Job Description
Core Responsibilities
- Drive proactive improvements to Collections effectiveness
- Provide impactful proactive action plans via frequent monitoring of past due percentages
- Create and execute strategic action plans to enhance cash slow timeliness
- Ensure SLA’s are met and partners with extended Shared services team to improve performance
- Challenges Status quo and actively participates in Continuous Process Improvement Projects and Kaizen Events
- Performing root cause analysis, drives process improvement to ensure further process efficiencies
- Drive process and ensure goals are met, by participating (and leading if necessary) governance calls
- Timely collections and resolution of past due accounts receivable for assigned customer accounts
- Develop and maintain positive and effective relationships with external accounts and internal stake holders
- Work closely with customers and cash applications department to resolve open credits and refunds
- Lead initiatives to improve DSO, involving various internal stake holder groups
Additional Dimensions:
- Processing collections for Accounts and providing oversite to the third party team that is processing collections.
- Advising and supporting the third party firm on escalated issues
- Proactive and analytical role to look for process improvements
- Proactively lead efforts that lend to continuous improvement opportunities
- Identify and execute initiatives to improve DSO
Requirements
- 4 year degree – Accounting/ Finance preferred
- Specialized skill training/ certification a plus.
- 5+ years of B2B Collections work experience & sound knowledge of collections process
- Excellent written and verbal communication skills
- Must be proficient in Microsoft Excel, Word, and Outlook
- SAP and Get Paid experience
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Meet Your Recruiter
Kirsten Overlee
Senior Director Recruiting
Kirsten is a highly strategic, results oriented Senior Director of IT Recruiting with more than 20 years of experience attracting and retaining top quality candidates. She currently leads our outstanding IT and Engineering recruiting team and handles account management for some of Corps Teams top clients.
Prior to Corps Team, Kirsten was a Sr Recruiter for two well-known IT Staffing Firms and a Corporate Recruiter for MedImpact Healthcare Systems, Western Digital and Texas Instruments. Kirsten brings a unique expertise to the table based on her diverse recruiting background and has gained a reputation as a no-nonsense recruitment professional. Kirsten can draw upon a diverse history in Talent Acquisition, “Needle in a Haystack”, sourcing, recruitment and screening, Executive Search, Client Relationship Management, Account Management and Client Retention. Kirsten is an active professional member of SHRM and possesses a Bachelor of Business Administration with an emphasis in Management Information Systems. Kirsten has been with Corps Team for over ten years.