District Manager - Multi-Unit Retail (MA & CT)
Job Description
If you thrive in multi-unit leadership roles, enjoy developing store managers, and are motivated by KPIs and performance-based growth, this could be a strong fit.
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This position is based in Easthampton, MA, with at least 50% travel to 8 retail locations within the district (MA and CT.)
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Responsibilities & Duties
- Achieve operational excellence through effective planning, staffing, scheduling, communication, process application, and meeting deadlines
- Lead effective store visits focused on driving behaviors that consistently deliver expected results
- Protect the stability and reputation of the stores by complying with state regulations and company policies
- Monitor performance to ensure safety, operational, sales and company standards are delivered; course correct as necessary
- Provide training and guidance to improve the knowledge base and performance of the staff
- Communicate with store teams to review performance, goals, promotions, and any pertinent company directives or information
- Motivate store teams to meet and exceed retail sales and profitability goals while providing excellent customer service
- Monitor and analyze sales performance, identifying trends and opportunities for improvement
- Maintain awareness of market trends, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Partner with Operations, Purchasing, and Inventory teams to identify themes in product performance across stores and create a plan to improve sales results
- Ensure visual standards and marketing initiatives are being implemented consistently at all locations
- Coordinate and execute in-store events to increase brand awareness, build community partnerships and presence, and improve revenue
- Represent the company at industry events and trade shows
- Behave in a manner that is positive, productive, cooperative, and encourages teamwork
- Follow safety guidelines and regulations, champion safety culture
- Ensure stores are protecting employees and customers by providing a safe and clean store environment
- Performs other duties as assigned.
Qualifications & Skills
- High school diploma or GED required; bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- 5 years of leadership experience required
- 3+ years of successful multi-unit management experience in a high-volume retail establishment preferred
- Proficient computer skills required; POS software and cash management experience preferred
- Must be willing and able to work a flexible schedule, including some weekend work
- Must be willing and able to travel at least 50% of the time within the district
- Must have reliable transportation
- Must be able to pass a background check in accordance with state regulations
- Must be at least 21 years of age
Competencies
- Interpersonal Communication
- Creativity & Innovation
- Results Focused-Output Orientation
- Managerial Focus
- Adaptability & Flexibility
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity is needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events, and holidays
Meet Your Recruiter

Nadia McKay
President, Boston
Nadia McKay owns and operates Corps Team/Mom Corps Boston. From 2007-2010, she served as the organization’s Regional VP, using her 20 years of experience in client service, staffing, and marketing, to grow the Mom Corps presence in the Boston market and beyond. She purchased the Boston Franchise in 2010, and since that time has partnered with innovative and growing start-up to Fortune 500 companies to bring on professional-level direct hire, contract, full-time, part-time and flexible talent across a variety of functional areas including Marketing, Strategy, Human Resources, Finance/Accounting, and Legal. Before joining Mom Corps, Nadia spent 14 years at Digitas, a global marketing services firm, as a VP/Marketing Director, and later as VP/Staffing for the Strategy & Analysis practice. Nadia has a bachelor’s degree in Business Administration from the University of Vermont.
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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