AR/Billing Associate
Job Description
Responsibilities:
Analyze customer accounts to understand various invoice types, determine if credits are due, etc., and organize open invoices into a spreadsheet, if needed Contact customers via phone and email to collect past due balances, and assist customers with requests for copies of invoices, billing questions, etc.
Utilize Oracle & Salesforce as well as other software applications (MS Word, Excel) to gather and enter pertinent information (customer account statements, invoices, payment research and update past due status) Prepare weekly/monthly aging reports for management, with notes on status of collection efforts Process credit and accounting tickets for support renewals & returned equipment Process credit card receipt Gather and provide all pertinent information to forward accounts to collection agency Support co-workers with other projects as needed Follow departmental procedures Cooperate and communicate with other team members and departmental staff to meet business goals Follow all company policies and procedures, including adhering to scheduling and attendance requirements Perform other duties as requested or required by business conditions.
Skills:
- Expert Excel skills
- Strong written communications skills
- Clear, articulate, professional verbal communications skills Comfortable communicating with customers via phone and/or email Ability to work in a fast-paced environment on multiple tasks simultaneously
Education and Experience Required:
- Must have prior collections experience- preferably at minimum 2 years experience with Microsoft Excel
- Preferred:
-
- Oracle and Salesforce experience
- Accounting Degree Preferred
Pay Rate $31.79 - $33.79/hour.
Meet Your Recruiter
Trista Wearing
Senior Director Recruiting
Trista joined Corps Team in 2006. She is a results-oriented Talent Acquisition professional with 20 years of Recruiting, Account Management and HR experience. Trista received her bachelor's degree in Human Ecology with a minor in Business Administration from The University of Tennessee. She is dedicated to delivering exceptional service and consistently amazes our clients with her ability to find the "purple squirrel" (the one in a million candidate for the job).
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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