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Helpdesk Support Specialist

Wyoming, MN 55092

Posted: 01/16/2023 Employment Type: Contract Industry: Manufacturing Job Number: 16170 Field of Expertise: InformationTechnology

Job Description

Our client, a leader in the power sports industry, is seeking an experienced IT Support Specialist for a 12+ month contract assignment in Wyoming, MN. 

SUMMARY
IT Client Support Specialist deploys and supports the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Perform computer lifecycle upgrades
  • Assess and prioritize daily work based on outstanding Worldwide Service Desk issues
  • Ticket and time tracking using our ITSM solution, ServiceNow
  • Support of devices such as laptops, desktops, handheld barcode scanners, custom workstations, label printers, and other proprietary technology
  • Support of Windows based operating systems and Microsoft Office applications as well as other out of the box and developed software packages
  • Administration of Active Directory and O365 for all user and end-user system objects

SKILLS & KNOWLEDGE
  • Advanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment required
  • Advanced knowledge of Windows 10, Windows 11, and server operating systems required
  • Experience configuring and maintaining laptops and desktops in an enterprise environment required
  • Experience with Microsoft Office 2016 and above, specifically Outlook, Word, Excel, and PowerPoint
  • Self-motivated with the ability to work independently and/or collaboratively with remote peers
  • Excellent communication and customer service skills required
  • 2-year technical degree or equivalent experience preferred
  • 1-3 years’ experience working in an enterprise helpdesk setting preferred
?Pay Rate- $28.17

Meet Your Recruiter

Sheniesha Burrage
Recruiting Consultant

Sheniesha joined Corps Team in 2022 as a Recruiting Consultant and has prior experience working in finance, accounting and HR. She has a degree from the University of Illinois at Springfield in Accounting and is excited to dive into learning the ropes of IT recruiting. 

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