IT Site Admin
Anderson, SC 29626 US
Job Description
Summary
The main duty of Network Systems Admin II will be end-user support, including installation, troubleshooting, hardware break/fix, phone support, and account management. The Network System Admin will also assist in the maintenance of the company’s network and server systems and would have the opportunity to expand his experience with complex IT systems, such as advanced networking equipment, Telephony equipment, Windows server systems, etc.
Key Job Responsibilities
- Configure and deploy PC’s, laptops, printers, and peripheral equipment.
- Install and configure software for PC’s and laptops.
- Implement desktop hardware and software standards.
- Provide 2nd level technical support for local office and support remote users.
- Assist with the configuration of servers for the EMA North American enterprise.
- Assist with management of server performance to include file servers, database servers, web servers, domain resources, and DHCP servers for the LAN/WAN
- Document all process and changes with servers.
- Perform system backups and data recovery. Resolve network communication problems.
- Service Now – Service Management Suite to coordinate support activities.
- Track hardware and software utilizing asset management procedures.
- Provide weekly status reports to departmental management.
- Participate in desktop related project as assigned by management.
- Commit to thorough documentation and knowledge always sharing.
- May perform other duties as assigned.
- On call for after hours support
- Support of shop floor systems such as printers and scanners.
- Bachelor’s degree on Computers Science or equivalent experience.
- 5+ years supporting (analyzing and troubleshooting) any Manufacturing Systems platform (application, database, network, external devices)
- Implement desktop hardware and software standards.
- Shop floor setup and support of printers, scanners, AIO’s, monitors and raspberry pies
- Provide 2nd level technical support for local office and supported remote users
- Â May perform other duties as assigned.
- On call for afterhours support
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Job Requirements
Meet Your Recruiter
Melissa Krieg
Senior Recruiting Consultant
Melissa has 9 years of technical recruiting experience within IT, Engineering, and Professional Service industries. She thoroughly enjoys connecting and helping candidates & clients in finding the right fit. Melissa has a bachelor’s degree in social work with a minor in psychology from Southern Illinois University.