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Operations Leader

ATL, GA 30316

Posted: 10/09/2025 Employment Type: Fractional Recruiting Industry: Information Technology Job Number: 17636 Field of Expertise: Operations Remote Friendly: Hybrid Work Schedule

Job Description

Our client, a fast-growing startup, is looking for an Operations Leader in Atlanta, GA.  The position is full time and hybrid.

Overview
We’re seeking a dynamic Operations Leader to partner directly with our leadership team, serving as the connective tissue between growth, customers, and internal teams. This is a high-visibility role that combines marketing, customer success, and product operations.

The ideal candidate thrives in fast-paced environments, is a doer that can shift fluidly to strategic projects, and is excited about being part of a growing startup. You’ll play a pivotal role in ensuring our growth engine runs smoothly, our customers feel supported, and our internal teams stay aligned.

Responsibilities
Marketing & Go-to-market Support
  • Research and identify ideal customers for referral campaigns.
  • Support top-of-funnel outreach through automated campaigns and outreach efforts.
  • Prepare proposals, sales materials, and customer credentials to strengthen GTM execution.
  • Leverage customer success stories to enhance pipeline development and market positioning
Customer Engagement & Success
  • Lead customer onboarding and ensure smooth implementation, data accuracy, and clear communication with internal teams.
  • Build scalable onboarding documentation, feedback loops, and repeatable processes.
  • Maintain regular customer touchpoints (weekly to quarterly) to share updates, track progress, and proactively support evolving goals.
  • QA dashboards and reports to ensure accuracy before check-ins and reviews.
  • Capture and share customer wins as case studies, testimonials, and stories to inform GTM efforts.
  • Partner with CX to monitor customer health, deliver product updates, and ensure consistent follow-through on customer needs.
Product & Operations
  • Act as the liaison between customers and internal product, data, and tech teams, ensuring clear priorities and smooth execution.
  • Own ongoing QA of customer dashboards and ensure issues are logged and addressed before check-ins.
  • Build and optimize processes for scale, including onboarding, reporting, and internal communications.
  • Support leadership with cross-functional initiatives, special projects, and strategic problem solving.

Qualifications:
  • 4-7 years' experience in business operations - gaining customer feedback, managing requests, enhancing customer engagement
  • Experience handling product implementation (traditional & digital), go-to-market strategies, and email campaigns
  • Associate’s degree

Who You Are:
  • Creative Problem Solver – Thrive in dynamic, evolving environments and approach challenges with fresh ideas.
  • Resilient & Resourceful – Comfortable wearing multiple hats and balancing execution with strategic vision.
  • Quality-Driven – Highly organized with a strong eye for detail and excellence in execution.
  • Growth-Minded – Build scalable systems and processes while maintaining focus on the big picture.
  • Proactive Communicator – Energized by collaboration, clear communication, and solving customer challenges.
  • Continuous Learner – Curious across functions and eager to grow within a scaling startup.

Why Join Us?
  • Be part of a fast-growing company shaping the future of workforce analytics.
  • Gain broad exposure across sales, product, customer success, and operations.
  • Work alongside a passionate, mission-driven team.
  • Opportunity to grow your career as the company scales.

Salary $65,000-70,000 commensurate with experience.
 

Meet Your Recruiter

Brigid Lipps
Recruiting Manager

Brigid is the Recruiting Manager for Corps Team and has been with the company for 13 years. She is a PHR, SHRM-CP, and HR Generalist certified professional with over 20 years of Recruiting and HR experience. She is driven to make a difference in the lives of candidates and clients by connecting great talent with great companies.

Brigid leads a team that recruits nationally across various industries and for positions in Human Resources, Accounting & Finance, Sales & Marketing, Administration, Management, and more. She received her Bachelor’s degree from Mount St. Joseph University and stays up to date on recruiting trends through continuous education from her certifications.

Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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About ATL, GA

Ready to explore exciting job opportunities in the vibrant area around Atlanta, Georgia? Known as the "Capital of the South," ATL offers a perfect blend of Southern charm and thriving urban life. With a booming job market, diverse cultural scene, world-class cuisine, and iconic landmarks like the Centennial Olympic Park, High Museum of Art, Fox Theatre, and Mercedes-Benz Stadium, Atlanta is the place to be for career growth and unforgettable experiences. Consider a career in this dynamic region filled with endless possibilities! Browse our job listings today and take the first step towards a fulfilling career in this enchanting city.