Search Jobs

Find your next opportunity here.

Manager, Talent & Leadership Development (Product and Service)

Nashville, TN 37207 | Work from home flexibility

Posted: 03/27/2023 Employment Type: Contract Industry: Retail/Consumer Goods & Services Job Number: 16326 Field of Expertise: InformationTechnology

Job Description

Our client, a retail chain of home improvement and agriculture stores, is seeking a Manager, Talent & Leadership Development (Product and Service) for a 6+-month contract position in Brentwood, TN.  This role will be hybrid with at least 2 days a week onsite.  

Knowledge, Skills, or Abilities
  • Retail operations or other customer facing experience preferred.
  • Knowledge of adult learning theory and instructional design required.
  • Develop and organize a wide range of training content based on business need
  • Demonstrate a strong knowledge and understanding of adult learning theory, organizational development, project management and problem solving skills.
  • Coordinate multiple activities in an organized and effective manner and to pull resources
    together to meet deadlines.
  • Effectively facilitate live learning events in multiple settings: classroom, conference call, web
    conference, etc.
  • Excellent written and verbal communication skills, including the ability to speak effectively to
    large groups (up to 500 people) and present to key leadership teams.
  • Strong analytical skills to evaluate and report on the effectiveness of training programs.
  • Adept interpersonal and consulting skills and the ability to work as a business partner with all leadership levels within the organization.
Day to Day
  • Sales, Service, and Product Learning and Development
  • Evolve learning strategy to develop the capabilities of our Team Members in the areas of Sales, Service and Product.
  • Develop curriculum to support the enablement of the technical and vocational skills of our Team Members.
  • Develop Team Member confidence by equipping them with easy to access and just in time product knowledge learning and support.
  • Develop curriculum that allows Team Members to learn 'how to' skills behind selling and legendary service.
  • Experience and ability to develop and design learning using a variety of modalities.
  • Evaluation and Gap Analysis.
  • Execute processes for measuring the results and impact of learning programs and solutions.
  • Evaluate and implement strategies to improve delivery and ROI.
  • Conduct ongoing gap analysis; recommend and develop solutions based on analysis.
  • System Administration. Use the company-wide learning management system to support the execution of learning and development activities.
  • Partner Relationships, Manage relevant vendor, faculty (internal and external), and consultant relationships, including contracting
  • Ensure tractorization of programs with various faculty/vendors.
Education and Experience
  • 7+ years’ experience in designing, developing, deploying, facilitating, and evaluating learning and development programs.
  • 2-3 years’ experience designing sales, customer service and/or product knowledge training.
  •  Retail experience preferred but not required.
  • Bachelor’s degree from an accredited college or university with emphasis in Human Resource Development,
  • Organizational Development, Adult Education, or related field. Master’s degree preferred.
  • Any suitable combination of education and experience will be considered.
Pay Rate-$56.67/hour-$59.45/HR.  

Meet Your Recruiter

Melissa Krieg
Senior Recruiting Consultant

Melissa has been recruiting within the Civil Engineering, Construction, and Architecture industries in Colorado the past 7 years. She thoroughly enjoys connecting and helping candidates & clients in finding the right fit. Melissa has a bachelor’s degree in social work with a minor in psychology from Southern Illinois University, and is looking forward to starting a new chapter with Corps Team. 

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.