Operations Clerk
Job Description
Our client, a water technology provider, is seeking an Operations Clerk for a 12+ month contract opportunity located in Greater Cincinnati (West Chester Township), Ohio. This role is fully onsite.
The Operations Clerk will be responsible for data review and data cleansing, billing support, and completing business processes for branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently. A high level of curiosity and attention to detail is essential to ask the right questions, uncover root causes, and continuously improve data quality and processes.
This role can support multiple business units simultaneously and is critical to ensuring proper documentation, billing accuracy, invoicing, timely payment, and resolution of customer issues and administrative matters.
Key Responsibilities:
- Create orders for quoted jobs or installation with multiple processes in SAP of limited complexity but with unique job requirements
- Collaborate with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
- Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
- Review, analyze, and cleanse data
- Address customer orders when purchase orders are flagged for non-compliance
- Resolve issues from 3rd party processer of customers’ orders of limited complexity
Requirements:
- High school diploma or equivalent required
- 3+ years of applicable work experience
- Analytical mindset with strong problem-solving abilities
- Able to independently research and resolve discrepancies while balancing priorities
- Strong communication and ability to collaborate with other disciplines
- Able to execute tasks with high levels of autonomy
- Ability to understand concepts in execution, broader organizational impact, and strong organization skills
- Understanding of general business concepts
- Proficiency with standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
- ERP experience required (SAP ideal)
- Strong understanding of typical IT business tools; adapt at learning new programs quickly
- Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM) helpful
Pay Rate- $24 -25/hour
Meet Your Recruiter
Brigid Lipps
Recruiting Manager
Brigid is the Recruiting Manager for Corps Team and has been with the company for 13 years. She is a PHR, SHRM-CP, and HR Generalist certified professional with over 20 years of Recruiting and HR experience. She is driven to make a difference in the lives of candidates and clients by connecting great talent with great companies.
Brigid leads a team that recruits nationally across various industries and for positions in Human Resources, Accounting & Finance, Sales & Marketing, Administration, Management, and more. She received her Bachelor’s degree from Mount St. Joseph University and stays up to date on recruiting trends through continuous education from her certifications.
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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