Customer Service Representative
Job Description
Key Responsibilities:
- Serve as the operational bridge between customers and internal teams
- Promptly handle customer inquiries (phone, email, etc.) and deliver excellent service
- Process, track, and document orders (from simple to complex projects)
- Coordinate order details, quotations, pricing, and shipping with relevant teams
- Resolve billing and order discrepancies; liaise with A/R and other functions
- Support the sales team with product documentation and customer insights
- Participate in internal process improvements and support cross-team collaboration
- Passion for customer interaction and problem-solving
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- Effective communicator and collaborator
- Comfortable with Microsoft Office and (preferably) Salesforce/SAP/AS400/SCPQ
- High School diploma or equivalent
- 1+ years’ experience in order management, customer service, or account management
- Data Entry and SAP 1 year
- Experience with billing, quoting, and related administrative tasks
- Must be knowledgeable in MS Office applications
Pay Rate- $26.00- $28.00/hour
Meet Your Recruiter
Brigid Lipps
Recruiting Manager
Brigid is the Recruiting Manager for Corps Team and has been with the company for 13 years. She is a PHR, SHRM-CP, and HR Generalist certified professional with over 20 years of Recruiting and HR experience. She is driven to make a difference in the lives of candidates and clients by connecting great talent with great companies.
Brigid leads a team that recruits nationally across various industries and for positions in Human Resources, Accounting & Finance, Sales & Marketing, Administration, Management, and more. She received her Bachelor’s degree from Mount St. Joseph University and stays up to date on recruiting trends through continuous education from her certifications.