Retail Store Manager- Salem, MA
Job Description
If you enjoy staffing/managing/building teams with a focus on sales performance in a dynamic environment, this could be a strong fit.
This position is on-site in Salem, MA.
Responsibilities & Duties
- Achieve operational excellence through effective planning, staffing, scheduling, communication, process application, and meeting deadlines.
- Manage team by setting expectations, and providing training, coaching, accountability and performance evaluations
- Schedule labor based on the store’s performance, sales, and labor % goals
- Protect the stability and reputation of the stores by complying with state regulations and company policies
- Motivate store team to meet and exceed retail sales and profitability goals while providing excellent customer service
- Execute daily communication with store team to review sales performance, sales goals, current promotions, and any pertinent company directives or information
- Monitor and analyze sales performance, identifying trends and opportunities
- Ensure accurate inventories, manifests, documentation, and reports
- Provide feedback, training & guidance to improve staff knowledge and performance
- Maintain results by coaching, counseling and disciplining employees
- Ensure visual standards and marketing initiatives are being implemented consistently
- Build relationships with retail & community partners, vendors, and suppliers
- Represent the store at industry events and trade shows
- Maintain awareness of market trends, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Accommodate a flexible schedule, including nights, weekends, and holidays
- Ensure compliance with Company SOPs and state regulations
- Protect employees and customers by providing a safe and clean store environment
- Champion a safety culture where employees follow safety guidelines and regulations
- Behave in a manner that is positive, productive, cooperative, and encourages teamwork
- Perform other duties as assigned
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience preferred
- Proficient computer skills required; POS software and cash management experience preferred
- Must have reliable transportation
- Must be able to pass a background check in accordance with state regulations
- Interpersonal Communication
- Creativity & Innovation
- Results Focused-Output Orientation
- Managerial Focus
- Adaptability & Flexibility
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity is needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events, and holidays
Base Salary range $75,000 - $90,000, plus up to 10% performance-based bonus. Final determination of salary will be based on an evaluation of skills, level of experience and leadership.
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Meet Your Recruiter
Nadia McKay
President, Boston
Nadia McKay owns and operates Corps Team/Mom Corps Boston. From 2007-2010, she served as the organization’s Regional VP, using her 20 years of experience in client service, staffing, and marketing, to grow the Mom Corps presence in the Boston market and beyond. She purchased the Boston Franchise in 2010, and since that time has partnered with innovative and growing start-up to Fortune 500 companies to bring on professional-level direct hire, contract, full-time, part-time and flexible talent across a variety of functional areas including Marketing, Strategy, Human Resources, Finance/Accounting, and Legal. Before joining Mom Corps, Nadia spent 14 years at Digitas, a global marketing services firm, as a VP/Marketing Director, and later as VP/Staffing for the Strategy & Analysis practice. Nadia has a bachelor’s degree in Business Administration from the University of Vermont.
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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