Sales Operations Support Specialist
Job Description
Job Summary
The Sales Operations Support Specialist provides operational and administrative support across Sales Operations, order-to-cash workflows, reporting, and system data maintenance. This role focuses on executing standardized, repeatable processes to ensure data accuracy, smooth order flow, and reliable operational reporting. For strong performers, the role may grow in scope over time.
Essential Duties & Responsibilities
Sales Operations & Order-to-Cash Support
- Execute routine order entry, order maintenance, and customer PO updates following documented processes
- Support billing-related uploads, reconciliations, and order status updates
- Maintain transactional order updates
- Provide data-entry support for standardized order workflows
- Assist with customer setup and basic account maintenance
- Run recurring operational reports and maintain daily/weekly trackers
- Prepare clean, accurate datasets to support Sales Ops, Scheduling, and SIOP processes
- Perform first-pass data validation and escalate issues as needed
- System & Data Maintenance (CRM / DEX / Related Tools)
- Execute routine CRM and DEX updates, uploads, and data maintenance tasks
- Ensure system data accuracy and consistency
- Template-Based Communication & Coordination
- Send standardized follow-ups to internal teams or customers for missing information
- Support coordination across Sales Ops, shipping, and operations using predefined templates
- Assist with documenting recurring workflows and updating SOPs
- Support small, incremental improvements to reports, templates, and operational processes
Required Skills & Knowledge
- 1–3 years of experience in sales operations, order management, operations support, or a related administrative role
- Strong attention to detail and comfort working with data and systems
- Proficiency in Excel (sorting, filtering, formulas, basic pivot tables)
- Ability to follow documented processes consistently
- Strong organizational skills and ability to manage recurring tasks
- Clear written and verbal communication skills
- Bachelor’s Degree or equivalent
- Experience in sales operations, order management, customer service, or operations support
- Familiarity with CRM or ERP systems
- Experience supporting transactional or administrative workflows in a fast-paced environment
Meet Your Recruiter
Brigid Lipps
Recruiting Manager
Brigid is the Recruiting Manager for Corps Team and has been with the company for 13 years. She is a PHR, SHRM-CP, and HR Generalist certified professional with over 20 years of Recruiting and HR experience. She is driven to make a difference in the lives of candidates and clients by connecting great talent with great companies.
Brigid leads a team that recruits nationally across various industries and for positions in Human Resources, Accounting & Finance, Sales & Marketing, Administration, Management, and more. She received her Bachelor’s degree from Mount St. Joseph University and stays up to date on recruiting trends through continuous education from her certifications.
Corps Team is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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