• Office/administrative support
• Managing schedules
• General bookkeeping
• Answering and directing calls
• Maintaining organized filing system
• Managing review of financial records and transactions

• 5 years+ Bookkeeping and/or Accounting experience
• Administrative / Office experience
• Excellent Communication skills, both verbal and written
• Strong record-keeping and organization skills with a focus on managing detail
• Bookkeeping and financial transaction management
• Detail-oriented with the ability to multitask effectively
• Proficiency in relevant office software, such as Microsoft Office Suite (Basic to Intermediate Excel, Word, Outlook, Google) and/or Quicken; Operating in a MAC environment is a plus
• Ability to thrive in a small on-site home office environment in intown Atlanta/Druid Hills area

• Ability to liaise with Product Marketing team to obtain any product positioning or other necessary content elements
• Proofing of templated materials after data is in place
• Obtain Compliance and other internal approvals
• Work with Product Strategy Team on product changes and launches
• Work internally with Workflow | Production Manager to produce materials
• Communicate with Marketing, Sales, and Compliance as needed on the status of marketing materials and other related topics
• Work with Compliance to address FINRA comment letters

• Seismic
• Prior banking or financial services experience

• University (Degree) Preferred
• 3+ years of experience required; 5+ years preferred

• Use Space Management System (currently JDA/Intactix/Blue Yonder) to create and manage all planograms (inline, promotional, and display) that are efficient for the stores to execute and that meet Petsense standards.
• Manage company-wide master data within the planogram that dictates SKU and site level replenishment coding, shelf label or shelf strip printing for each store, shelf label data, fixture requirements per planogram, and all product details (dimensions, images, etc.).
• Support the line review process (full, partial, and patch) to keep all required participants updated and on schedule for execution of both the planogram and SDI information.
• Support the merchant team with inline and promotional planograms that are easy to shop, visually appealing, risk-averse, and easy for stores to set and maintain.
• Analyze store, department, and planogram performance to ensure optimal store assortments and appropriate space and SKU counts, based on store clusters, demographic attributes, capacity requirements, store sales per square foot, and other appropriate metrics as needed.
• Provide all analytics required to support Inventory Management Team including minimums, maximums, depth, holding capacity, etc. as well as incorporate information from outside sources (store maps, etc.) to support optimum inventory in stores.
• Manage all visual / space aspects of merchandising programs. Ensure data is accurate, complete, consistent with defined standards in multiple systems (SAP/IKB) when creating and maintaining planograms, store to planogram assignments, and SKU to planogram assignments.
• Validate that Merchant Team assortment plan accurately reflects the created planograms in areas such as SKU assignment, initial set quantities and that the SKU appropriately matches assortments to stores based on space and legal restrictions.
• Ensure that the handoff for ordering matches the site/SKU combinations of the planograms.
• Manage and organize all supporting documentation for planogram development and planogram cluster assignments. This includes authorized copies of planograms, communication documents and other resources that contain directional information pertaining to the development, communication, and execution of the planogram to stores.
• Collaborate as needed with Merchant Team, Marketing Team, Store Operations Team, and vendor partners to determine and coordinate displayed item assortments and presentations.
• Manage New Store Opening process to ensure new stores have the correct planograms and shelf labels/strips based on store attributes and geographic location.
• Partner with Retail Store Planner in the development and maintenance of store layouts. Ensure the accuracy of planogram fixture requirements and that the naming on the planogram and floor plan match.
• Partner with visual and space organizations to ensure company is included in all relevant discussions for future technology or process development.
• Assist stores with questions related to space and presentation through ticket portal.

• 3+ years of experience in Space Planning/Systems experience (planograms)
• JDA/Blue Yonder system experience
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint and ability to quickly learn technology
• Ability to travel and local to Nashville (local to Nashville- 3 days a week)

• IKB or other SMS software knowledge
• Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc)
• Bachelor's degree from an accredited college or university in Business, Marketing, and/or equivalent work experience

• Translate Marketing segmentation strategies & goals from the requirements document into campaign workflows by utilizing critical thinking in the Marketing Automation system.
• Execute, monitor and manage Email, SMS/Push, or Direct Mail campaigns in the Marketing Automation system.
• Manage timelines and task lists in the project management system to ensure all project deadlines are met.
• Partner with IT Marketing, Data Engineering and Engagement to ensure that all business requirements, data and creative needs are defined and available for segmentation and targeting.
• Assist with Campaign Migration between different platforms including requirements scoping, workflow building, QC, parallel testing and launch.
• Track process changes, update and maintain training documents for the Personalization team.
• Lead meetings with internal stakeholders and 3rd party vendors with topics related to campaign development, campaign execution or personalization initiatives.
• Collaborate with Data Science and Analytics Teams to identify test & learn opportunities, build appropriate segmentation, and ensure samples are being held out for A/B Tests.

• 2 years’ experience in Marketing, Advertising, Analytics, or IT. Understanding of Retail, CPG, or Marketing Agency businesses preferred but not required.
• Education: Bachelors degree in Business, Marketing, Computer Science or IT. Any suitable combination of education and experience will be considered.
• Experience with Marketing Automation and Campaign Management systems such as Adobe Campaign, Salesforce Marketing Cloud, Zeta Marketing, Braze, Hubspot, Klaviyo.
• Experience with Project Management systems such as Asana, Workfront, Wrike, JIRA.
• Proficiency in Microsoft Office products.
• Outstanding attention to detail and timeline management.
• Ability to work with cross-functional teams to gather necessary information to execute a campaign.
• Experience with SQL a plus.

• Provide technical support to customers via phone, email, or in person
• Troubleshoot and resolve hardware and software issues
• Install and configure new equipment and software
• Maintain and update existing systems
• Train users on new technology and software Service Delivery Management:
• Manage service requests and ensure timely resolution
• Monitor service performance and identify areas for improvement
• Collaborate with other teams to implement service improvements
• Develop and maintain service level agreements (SLAs) Customer Relationship Management
• Build and maintain relationships with customers
• Understand customer needs and provide solutions
• Gather feedback and address any concerns or issues
• Communicate service updates and changes to customers Documentation and Reporting: • Document all service requests and resolutions
• Maintain accurate inventory of equipment and software
• Generate reports on service performance and customer satisfaction
• Identify trends and make recommendations for improvement Project Management:
• Assist in planning and implementing IT projects including but not limited to Network upgrade/dressing, manufacturing machine / IT tool support, UPS, and AV-related support.
• Coordinate with cross-function team members and stakeholders to ensure project success
• Monitor project progress and adjust plans as needed
• Provide updates and reports to management on project status Quality Assurance:
• Ensure all services and processes meet quality standards
• Conduct regular audits and reviews to identify any issues or areas for improvement
• Implement corrective actions as needed to maintain quality standards
• Stay updated on industry best practices and incorporate them into service delivery processes.

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

• A bachelor’s degree in Computer Science, Information Technology, or a related field with at least 3-5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Proficiency in troubleshooting and resolving issues with computer systems, networking, and various software applications.
• Strong customer service skills with the ability to communicate effectively with nontechnical users.
• Industry certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation are highly desirable.
• Excellent problem-solving abilities to diagnose and resolve technical issues promptly.
• Ability to work well in a team environment and collaborate with other IT professionals.

• Manages the planning and logistical execution of internal corporate events including full business area onsite/offsite meetings, Leadership Team and Extended Leadership Team meetings hosted by our members of our Executive Committee
• Manages the planning and logistical execution of large-scale, multi-day enterprise-wide events across multiple venues - including internal facilities and hotel properties –orchestrating simultaneous multi-location programming and ensuring seamless experiences across all sites
• Partners with Event Sourcing to source venues and negotiate contracts for hotels, meeting spaces, and room blocks, and collaborates with CVENT representative to build and manage event registration websites and mobile applications
• Manages comprehensive vendor and internal relationships to coordinate AV production, event décor, food and beverage, swag, entertainment, keynote speakers, security, photography, and transportation
• Oversees event budgets through meticulous tracking and invoice management, ensuring spending stays within parameters while identifying potential cost savings and leveraging vendor benefits to optimize resources
• Leads strategic event planning and provides creative recommendations to maximize event impact and business outcomes, ensuring all elements authentically reflect and elevate the organization’s brand and core values

• Degree preferred

• 7+ Years of work experience required; 10+ years preferred
• Experience with CVENT

• As needed based on event assignments

• Assist in the management of roadmaps, project scopes and objectives while collaborating with the Product Owner(s), Solution Analyst(s), and Development Manager(s)
• Manages projects that typically require making simple to moderately complex changes to standard processes and plans
• Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc.
• Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed
• Makes decisions within established processes, methodologies, etc.; with some oversight, makes recommendations outside of established guidelines
• Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings.  Guides and develops clear Sprint standards while keeping the team engaged and on task.  Responsible for enacting Scrum values and practices.   Provides updates on the team's performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development.  Creates a team environment by establishing trust and transparency through collaboration & communication.
• Promotes a collaborative team environment that fosters creativity and innovation.  Engages team with making appropriate commitments through story selection and task definition; encourages discussion and conflict resolution.  Initiates, builds and maintains positive relationships with Product Owners, IT, and Services to help facilitate effective completion of project work.
• Partners with the development leads or appropriate team members for capacity planning and resource allocation in Agile tools.  Guards and shields the team(s) from distractions and interruptions from external interferences.
• Coaches teams to break down business requirements into stories and tasks.  Promotes and leads teams to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value.  Champions accountability within and outside the team.  Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented.
• Uses strong analytical and problem resolution skills to identify difficult sources of impediments.
• Responsible for gathering Key Performance Indicators (KPI’s) for assigned scrum teams, using them to drive change and improvements.
• Being an advocate and a leader for full Product Development team procedures and processes.  Taking the lead in helping document and communicate if needed.

• Bachelor's degree, or demonstrated equivalent experience

• 5 years experience as Agile Scrum Master utilizing Scrum/Scrumban/Kanban/SAFe
• Certified Scrum Master and other Agile project management Certifications (CSM, SAFe, PMI-ACP)
• Proven work experience in project management and/or software development
• Demonstrates a proven track record in leading complex product development or major concept projects which involve multiple modules.
• Experience with JIRA
• Excellent written and verbal communication skills
• Superior organizational skills and analytical skills including attention to detail and quality
• Ability to manage conflicts and work with multiple teams
• Excellent time management and follow-up skills
• Issue Resolution - Has advanced negotiation and conflict management skills to resolve issues within and external to the team.
• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

• Typically Minimum 6 Years Relevant Exp
• 5 years experience in Project Management within a Software Development organization
• PMP certification
• Solid technical background with understanding and/or hands-on experience in software development, microservices and web technologies
• Proficiency with Google Suite; Docs, Sheets, Slides
• Experience using software development tools to support automation - VSCode, GIT, Docker, Google Cloud Platform services, Python, SQL
• Managing Multiple Priorities - Has advanced time management skills to manage competing priorities

• Develops plans for sourcing appropriate candidates, conducting the interview process and extending offers to selected candidates while maintaining a low cost per hire.
• Manages and implements new strategies for candidate communication, including the scheduling of interviews and answering of candidate questions.
• Builds a pipeline or network of targeted talent pools by representing the organization at employment fairs, on-campus recruiting activities, etc.
• Partakes in ranking process of candidates with hiring manager after interviews are conducted.
• Manages job listings on internal and external sites.
• Counsels hiring managers regarding recruiting strategies and practices that support the goals and direction of the organization.

• University degree preferred
• 3+ years of experience required; 5+ years preferred

• Provide administrative and operational support for logistics, trade compliance, and site operations
• Maintain organized physical and digital filing systems for operational and compliance documents
• Manage document flow to ensure accuracy, completeness, and timely distribution
• Review import/export documentation (invoices, packing lists, BOLs, COO, AES/EEI) for accuracy and compliance
• Archive and maintain records for audits, inspections, and internal reviews
• Assist with shipping, receiving, inventory documentation, and cycle count records
• Coordinate with warehouse staff, freight forwarders, and carriers to align shipment documentation
• Track shipments and communicate status updates across internal teams
• Support onboarding documentation for vendors, visitors, and contractors
• Provide administrative support during audits and compliance reviews
• Use Microsoft Office tools (Excel, Word, Outlook) to prepare reports, logs, and tracking tools

• 1–3 years of administrative, documentation, or logistics-related experience
• Strong attention to detail with excellent organizational and time-management skills
• Ability to multitask and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Preferred: experience with logistics/supply chain documents, ERP systems, and basic import/export regulations

• Manage company repair and maintenance program for all stores in your respective territory. (40%)
• Manage Landlord Maintenance issues, including any dispute resolution necessary to get Landlords to make repairs as required under the lease. (10%)
• Analyze root cause of reported facility issue, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expense to coordinate the resolution of the repair. (10%)
• Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry to ensure appropriate payment by organization. (5%)
• Collect, compile and record all email, phone and mailed documentation to maintain complete electronic archive and hard copy history of store repairs including initial requests, quotes, contracts, required approvals, warranties, completion results and invoices. (15%)
• Direct, review and communicate with appropriate Store Team Members, Field Personnel, internal departments and interact with all corporate levels to provide customer service and support to ensure satisfactory completion of repair and maintenance issues and accurate appropriation of related expenses. (10%)
• Verify competitive pricing across a wide range of service industries to ensure cost saving and value engineering through research and experience such as but not limited to HVAC, plumbing, electrical, structural, asphalt, concrete, flooring, roofing and general facility components. (5%)
• Develop and expand vendor network to improve performance and reduce cost. (5%)

• • Minimum 3 years’ experience in facility or building maintenance (preferably in a multiple unit retail environment) to include technical knowledge and industry trends.
  • High school education required. Any suitable combination of education and experience will be considered.
  • Proven problem resolution and decision making ability
  • Ability to prioritize and manage a large volume of projects and significant amount of detail in a fast paced environment
  • Available to travel as needed

• Proficiency in Microsoft Office products (Word, Excel, and Outlook)
• Ability to research and implement industry best practices

• Provide managerial oversight of all accounting operations including general ledger, financial close, reconciliations, and financial statement preparation.
• Ensure compliance with GAAP and regulatory standards.
• Oversee development and execution of annual budgets, rolling forecasts, and long-range financial plans.
• Lead financial risk management and internal control strategies.
• Drive financial performance monitoring across all service lines and locations.

• Lead enterprise-wide financial and operational analytics initiatives.
• Develop advanced financial models to support provider compensation, service line profitability, capital investments, and strategic growth initiatives.
• Identify trends, risks, and opportunities through comprehensive analysis of clinical, operational, and financial data.
• Oversee executive dashboards and performance reporting platforms.
• Translate complex data into actionable strategic recommendations.

• Provide strategic oversight of payer contract modeling and reimbursement analysis.
• Lead payment variance analysis and revenue optimization initiatives.
• Partner with revenue cycle leadership to improve reimbursement performance and operational efficiency.
• Monitor regulatory and reimbursement changes impacting financial performance.

• Provide managerial oversight of financial and operational data integrity.
• Collaborate with IT and operations to optimize ERP, EMR, billing systems, and Enterprise Data Warehouse capabilities.
• Establish reporting standards and analytics governance processes.

• Serve as a key strategic advisor to the CFO.
• Present financial insights and strategic recommendations to executive leadership.
• Support mergers, acquisitions, service expansions, and capital planning initiatives as needed.
• Lead cross-functional financial strategy initiatives.

• Provide strategic direction and oversight to accounting and analytics functions.
• Develop leadership bench strength within finance and analytics teams.
• Foster a culture of accountability, data-driven decision-making, and continuous improvement.

• Bachelor’s degree in Accounting, Finance, Business, Health Informatics, Statistics, or related field required.
• MBA, MHA, CPA, or other advanced credentials strongly preferred.

• 10+ years of progressive financial leadership experience in healthcare.
• Demonstrated experience leading both accounting operations and advanced financial analytics.
• Strong understanding of healthcare reimbursement methodologies and payer contracting.
• Experience managing large datasets and financial systems within complex organizations.
• Proven ability to partner with executive leadership on strategic initiatives.

• Advanced ERP proficiency (Sage Intacct or comparable system).
• Advanced Excel skills.
• Experience with Power BI, Tableau, or similar data visualization tools.
• Familiarity with Enterprise Data Warehouse environments preferred

• Advanced financial and analytical acumen
• Strong business partnership mindset
• Exceptional communication skills
• High ethical standards and sound judgment
• Ability to manage competing priorities in a dynamic environment

• Planning and execution of marketing programs to meet demand generation goals and corporate initiatives
• Content creation for website, email/direct mail campaigns, press releases, whitepapers, case studies and social media
• Managing the company’s digital marketing efforts including SEO, PPC and website traffic monitoring
• Execute PR and media relations efforts
• Creative development, working with design vendors, and media buying
• Trade show marketing, including coordinating, scheduling and promotion (roughly 4 or 5 per year)
• Manage the content and marketing calendar for programs and campaigns
• Consistently measure, analyze and report ongoing content performance

• Minimum 3-5 years of B2B marketing and/or content marketing experience preferred
• Strong written and verbal communication skills
• Independent self-starter with an entrepreneurial outlook
• Attention to detail without losing track of the end goal
• Strong time management, project management, and prioritization skills to work successfully in an environment with competing priorities.
• Experience with CRM systems and marketing automation platforms, (i.e. HubSpot, Salesforce with Pardot, Zoho CRM, Zoho MA, ActiveCampaign), Google Analytics, Google AdWords, Photoshop, PowerPoint, WordPress, Word and Excel. Some experience with AI tools in marketing is a plus.

• Plan, organize, and execute programs and meetings ranging from small gatherings (approximately 10 attendees) to large-scale donor briefings, breakfasts, and community events of 100+ attendees
• Coordinate and oversee logistics: venues, catering, invitations, RSVPs, signage, name tags, photography, and post-event follow-up; ensuring every detail aligns with organization standards
• Manage meeting scheduling and maintain a comprehensive program calendar
• Prepare agendas, materials, and summaries for a variety of programs and meetings

• Assist with donor outreach and relationship management, including tracking donor communications, pledges, and contributions in the CRM
• Draft thank-you notes, donor updates, and follow-up correspondence

• Draft, design, and distribute newsletters, event recaps, and announcements using platforms such as Canvas or Mailchimp
• Support social media scheduling and ensure brand consistency across communications
• Maintain photo, video, and press archives for events and campaigns
• Coordinate with designers or vendors to produce event materials and donor collateral

• Maintain accurate and up-to-date data in CRM (e.g., Little GreenLight, Salesforce, or similar)
• Support pledge tracking, donation entry, and acknowledgment processes
• Segment contact lists for communications and events
• Generate regular reports for leadership and board meetings
• Ensure confidentiality and accuracy in handling sensitive donor and financial information

• Manage correspondence, scheduling, travel, reimbursements, and office logistics 
• Prepare agendas, take meeting minutes, and track follow-up actions
• Maintain organized files, digital folders, and record-keeping systems for state-level compliance and reporting
• Track contributions and expenditures in compliance with Georgia campaign finance laws 

• 5+ years of experience in an administrative, communications, or event coordination role
• Excellent organizational and project management skills
• Strong written and verbal communication abilities
• Experience managing CRM or donor databases
• Ability to work in a fast-paced environment and maintain composure 
• Proficiency with Microsoft Office, Google Workspace, and design/email tools (e.g., Canva, Mailchimp)
• Experience designing and formatting materials so content is clear, polished, and visually engaging
• Ability to work occasional evenings and early mornings for events

• Experience in political, advocacy, or Jewish community organizations
• Familiarity with Georgia’s Jewish community and civic landscape
• Experience working in start-up, entrepreneurial environment

• Exceptionally organized, detail-driven, and proactive
• Strategic, solutions-oriented thinker with sound judgment
• Composed under pressure with strong executive presence and interpersonal skills
• Mission-driven, discreet, and highly trustworthy
• Proven ability to operate effectively in fast-paced, high-profile, entrepreneurial environments with shifting priorities and limited infrastructure
• Demonstrated success working independently with minimal direction and strong accountability
• Able to move seamlessly between strategic oversight and hands-on execution
• Effective partner to direct, high-expectation leadership styles while maintaining professionalism and strong working relationships

• Competitive salary range of 90-125K commensurate with experience 
• Comprehensive benefits package, including medical, dental, and vision
• Generous paid time off
• 401(k) plan with employer contribution
• Supportive, high-performing team environment
• Opportunity to contribute to meaningful programs shaping Atlanta’s Jewish community

• Operate as the first point of contact for Outfitters (B2B) via CRM and phone system.
• Ensure timely and accurate responses to daily Outfitter program inquiries.
• Provide ad-hoc training to Outfitters related to adventure tools and processes such as MPWR Book, MPWR Learn, Check In/Out Process, Insurances, Accounting, and Program policies.
• Communicate pertinent information about Outfitters/Members to leadership team. Details may include competitive intelligence, expansion and growth initiatives, marketing activities, and support trend/concerns.
• Ability to recognize unique situations and escalate as needed.
• Partner with Regional Account Managers to build long-term relationships.
• Work collaboratively and cross functionally with all internal teams.
• Perform other tasks as assigned.

• Provides a premium experience for the membership program. Empowered to resolve issues and deliver solutions that create positive customer interaction.
• Operates as the first point of contact for customer support; handling inquiries and requests from members and handing off leads to the Sales team.
• Facilitates member reservations; familiar with catalog offerings, knowledgeable of process and requirements, maintains accurate reservation data, and supports member bookings.

• Tier 1 support for the Xchange team via case platform.

• Assist internal teams on data entry and other ad-hoc projects.

• Bachelor’s degree in business or related field is preferred.
• Must be open to working nights/weekends (as scheduled).
• Customer service experience.
• Strong attention to detail.
• Ability to understand and follow process flows, while challenging the status quo in an effort to improve the overall program.
• Must be able to build rapport in verbal and written communications.
• High performer that takes initiative with the ability to anticipate the needs of the customer.
• Must be able to negotiate challenges, remove barriers, and work through issues.
• Superior interpersonal skills. Ability to work professionally and effectively with a diverse group of individuals, building strong relationships with Outfitters and team members, and resolve conflicts or concerns as they arise.

• Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.

• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

• Assist users to resolve computer related problems such as inoperative hardware or software.

• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support client’s Core Technology solutions, client’s Small Package, Freight and SCS locations to supporting client’s technology infrastructure.

• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

• Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily task

• Review and approve vendor invoices for payables processing
• Address day to day financial issues and decisions including cash management
• Manage medical coding function and monitor claims and revenue cycle management issues

• Maintain accurate Fiscal Year Cash Flow projection worksheet, making updates for salary and other changes throughout the year, providing insights on variances and trends
• Meet with CEO on regular basis for updates and key reporting
• Record online donations in QuickBooks using stripe reports
• Review QB activity and make corrections and support questions as needed
• Support donor and grant questions from development director
• Assist with A/R review
• Review and approve employee bi-weekly payroll submission, as needed
• Record bi-weekly payroll in QB from payroll firm/TriNet report
• Assist with recording stock donations in QB
• Assist in preparation of drug cost forecast
• Track grant spending and donor restricted net assets
• Review monthly revenue cycle management performance metrics and identify improvement opportunities
• Report and track in-kind donations as occurred
• Manage month-end close process, prepare monthly ACH activity worksheet, reconcile bank accounts, and post-close tasks checklist
• File online NC sales tax return (E-500) and make payment(s) for book sales
• Reconcile HOA Bank Accounts and assist with cash flow projections and other tasks as requested
• Partner with Medical Coding consultant to review emerging trends, claim denial activity and Provider educational opportunities

• Meet with CEO and Finance Committee to review Board package, cash flow
• Maintain and update forecast models in Excel 
• Prepare Treasurer review package
• Prepare Board View financial reports and insert into Board deck

• Prepare and file NC Sales Tax Refund request

• Lead annual budget preparations including salary budget
• Enter budget in QB, prepare monthly cash projections for the upcoming fiscal year
• Close books and prepare for Financial Statement Audit, including cash to accrual adjustments; and preparation of Auditor requested workpapers
• Respond to Auditor requests, review audited financial statements
• Form 990 – respond to tax preparer requests; review Form 990
• CSL Renewal – assist as needed
• Prepare and File Form 1099s

• Prepare / update Provider Profitability financial model

• Update salary budget for staff changes
• Special projects – may include building purchase, GUIDE, etc.
• HOA cash flow, other information needed for Board meetings
• Serve as backup for payroll processing, as needed
• Provide key information for grant requests
• Answer questions, assist team members with QB if needed
• Prepare / review process/procedures, e.g. inventory tracking
• Prepare Reports for bank

• 5+ years of accounting experience.
• A minimum of 2-3 years in nonprofit accounting (Fund Accounting, Grant reporting, Form 990) and demonstrated experience managing the full-cycle accounting of a small – medium organization.
• 4-year degree in Accounting or related field required. CPA highly preferred.
• Strong technical expertise:
  • QuickBooks, MS Office - Advanced Excel - including modeling,  PowerPoint, Word, Outlook, Teams. Bill.com is a plus.
• Strong financial analysis experience, strong research experience.
• Highly collaborative team player who thrives in a small team environment and supports the mission and work of the organization.
•  A “roll up your sleeves” and pitch in to support the team attitude.
• Highly motivated, self-directed and detail-oriented critical thinker who thrives in an autonomous work environment and has a problem-solving mindset, focusing on optimizing processes.

• Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.

• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

• Assist users to resolve computer related problems such as inoperative hardware or software.

• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support client’s Core Technology solutions, client’s Small Package, Freight and SCS locations to supporting client’s technology infrastructure.

• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

• Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
• Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily task

• Coordinate trade settlement of Primary & Secondary loan closings with external parties (Par & Distressed, LSTA & LMA)
• Maintenance of all bank loan activity (interest rate resets, principal repayments, principal drawdowns, margin changes) in the Bank Loans systems
• Research issues utilizing internal systems, agent notification, publicly available information, and Trustee records.
• Liaison with counterparties, trustees and agent banks in relation to issues and resolve problematic cash discrepancies with Custodians, Trustees, Agent Banks, and/or Seller Banks
• Initiate verbal or written communication to escalate issues.
• Track issue resolution, perform root cause analysis and identify controls gaps.
• Partner with team members to complete internal tasks.
• Document process requirements.
• Perform other projects or duties when needed.
• Provide back up to other members of team.

• 2+ years of work experience post-graduation.
• A solid understanding of the broadly syndicated loan market is required.
• Wall Street Office (WSO) knowledge is required.
• Background in accounting / finance preferred.
• Proficiency in Microsoft Office, specifically Excel is required.
• Good verbal, written, & analytical skills.
• Aptitude for detail and a commitment to accuracy.
• Good quantitative and qualitative analysis skills.
• Ability to work independently and follow through on projects.
• Creative problem solver willing to tackle difficult puzzles.
• Self-motivated, ability to multi-task and complete tasks upon assignment.
• Organizational skills necessary to meet deadlines, prioritize projects, and multi-task.

• BA/BS required

• Supports the product manager and digital design team to bring the vision and experience to life
• Writes user stories aligned with product vision to right-sized product backlog items
• Coordinates product feedback from internal and external stakeholders to drive product release schedule
• Actively participates in iteration planning, daily standups, leads demos, and participates in retrospectives
• Contributes to prioritization and maintains the sprint backlog and performs just-in-time story elaboration with the implementation team
• Manages stakeholder expectations and reports product status on a regular cadence
• Leads and understands the backlog, backlog grooming, daily maintenance of the backlog is a primary function of this role
• Responsible for monitoring product status & feedback in the marketplace
• Leads and works closely with Scrum team to guide, direct, and ensure acceptance criteria is met while maintaining a focus on quality

• Bachelor's Degree in relevant field
• Minimum 3 years of professional experience
• An effective and persuasive communicator (written, verbal, presentation, e-mail, etc.),
• Experience with Cart/Checkout and Order Management aspects of the ecommerce
• Skilled at leading meetings and making presentations within all areas of the company Highly motivated, self-directed, driven.
• Ability to juggle many competing priorities all at once, while able to effectively lead the scrum team
• Proficient in gathering and writing business/functional/technical requirements
• 2+ yeas of project management experience
• Contains business and technical savvy skills, a big picture vision and the drive to make that vision a reality.
• Demonstrated success working with internal and external business groups
• 1+ years of experience working in Agile/Scrum environment, preferably in software development
• Tenacious curiosity for investigating and solving technical bugs.
• Responsible for identifying un-translated web content and coordinating the execution of that content to be translated.
• Highly organized detail oriented
• Possess positive attitude and enthusiasm

• Certified Scrum Product Owner Experience working on consumer-facing software
• Technical experience (mobile apps, websites, integrated software & hardware)
• French and/or Spanish language skills
• Data driven mindset with product optimization experience.
• 2+ years of Customer facing retail experience
• 2+ years of Order Management and order fulfilment experience
• 2+ years of Ecommerce Experience

• Prepares and composes correspondence, communications, reports, presentations, spreadsheets, etc.
• Data Processing and inventory management via inventory software systems.
• Create vehicle ship requests.
• Posting and processing vehicle sales.
• Co-ordinates on/off-site meetings, luncheons, dinners, and conference calls.
• Receives and assists visitors and callers and refers to the appropriate person in a professional manner.
• Arranges business itineraries and coordinates travel requirements.
• Schedules appointments, meetings and maintains office calendars.
• Assist with setting up events and rides.
• Assist with CMV Fleet Management tasks, mileage compensations, reservations, & maintenance.
• Other duties as assigned.

Qualifications:

• High School diploma or equivalent required. Additional education/training preferred.
• 2+ years of directly related work experience required.
• Must possess excellent organizational and communication skills with the ability to manage several projects at one time.
• Advanced PC skills: Word, Excel, PowerPoint and Outlook.
• Power BI experience a big plus, not required.
• Customer service and strong interpersonal skills.
• Ability to work under pressure while maintaining professional demeanor.
• Ability to maintain confidentiality.

Pay Rate: $27.00- $29.00/hour
 

• Drive proactive improvements to Collections effectiveness
• Provide impactful proactive action plans via frequent monitoring of past due percentages
• Create and execute strategic actions plans to enhance cash flow timeliness
• Ensures SLA’s are met and partners with extended Shared services team to improve performance
• Challenges Status Quo and actively participates in continuous process improvement projects and Kaizen events
• Performing root cause analysis, drives process improvement to ensure further process efficiencies
• Drive process and ensure goals are met, by participating and leading governance calls
• Timely collections and resolution of past due accounts receivable for assigned key customer accounts
• Develop and maintain positive and effective relationships with external Key Account’s and internal stake holders
• Work closely with Customers and Cash Applications Department to resolve open credits & refunds
• Lead initiatives to improve DSO, involving various internal stake holder groups
• Champion SAP improvement projects
• Dispute management

• 4 degree - Accounting/Finance preferred
• Specialized skill training/certification a plus

• 5+ years of B2B Collections work experience & sound knowledge of order-to-cash process
• Excellent written and verbal communication skills
• Must be proficient in Microsoft Excel, Word, and Outlook
• SAP and Get Paid experience
• Required Portal uploading (preference for Government portals - PIEE ( WAWF) and IPP.gov

• Processing collections for Key Account’s only and providing oversite to the third-party team that is processing collections
• Advising and supporting the third-party firm on escalated issues
• Proactive and analytical role to look for process improvements, this role is no longer driven by workload (quotas and productivity standards)
• Measured on coaching, guiding and mentoring third party team as well as collection productivity for key accounts
• Proactively lead efforts that lend to continuous improvement opportunities
• Identify and execute initiatives to improve DSO

• Design, build, and refine new functionality within our platform
• Lead development on our upcoming Verifications product
• Help ship meaningful product improvements daily
• Own features end-to-end, from API to UI
• Improve code quality, performance, and developer experience across the entire stack

• 5+ years experience in modern full-stack development
• Strong with TypeScript, Next.js, NestJS, and GraphQL. (Experience with similar technologies for the backend is alright too)
• Comfortable working with Prisma and PostgreSQL
• Ability to iterate quickly while maintaining clean, maintainable code
• Experience working in a startup or fast-moving environment
• A builder's mindset: proactive, opinionated, and able to go outside the box to find solutions

• Background in healthcare, staffing, or B2B SaaS
• Experience with AI agent development, integrating with other platforms
• UI/UX sensitivity and ability to ship polished front-end experiences

• Oversee and coordinate day-to-day theatre operations with the Managing Director and Senior Staff.
• Supervise the Company Manager and Director of Facilities.
• Manage emergency preparedness planning and the Climate Action Plan.
• Perform other duties as assigned.

• Serve on the Board Finance Committee.
• Manage cost centers and oversee General Management/Admin, facilities, and capital budgets.
• Identify and budget capital priorities with the Managing Director.
• Review and approve weekly payroll, AEA reports, and Workday transactions.

• Negotiate royalty rates and agreements for licensed productions.
• Negotiate author agreements for world premieres and productions with author-controlled rights.
• Negotiate commission agreements.
• Negotiate third-party, theatre license, co-production, and enhancement agreements.
• Source, secure, and negotiate rental terms for theatre spaces as well as packaging and licensing productions.
• Execute contracts for artists (actors, directors, designers, musicians, etc.).

• Ensure compliance with all collective bargaining agreements.
• Serve as the primary liaison to AEA, SDC, USA, SAG, AFM, and IATSE.
• Coordinate O-1/O-2 visas with immigration counsel.
• Liaise with LORT Counsel, LORT, and Woodruff Arts Center Counsel on institutional, contractual, and facility matters.

• Proof Playbills and programs for accuracy and contractual compliance.
• Review marketing materials (print ads, outdoor displays, etc.) for accuracy and compliance.

• Oversee facilities budget with the Director of Facilities.
• Manage construction projects and major facility renovations or repairs.

• 5- 10 years of experience in a similar role
• Ability to manage multiple projects simultaneously.
• Effective, professional interaction with staff, artists, and agents.
• Strong writing, research, math, and detail-oriented skills.
• Operational rigor and a heart for people – bringing clarity, compassion, and collaboration to their work
• Confident, outgoing interpersonal communication style.
• Knowledge and understanding of the theatrical production process.
• High proficiency in Microsoft Word and Excel.
• Working knowledge of LORT contracts (AEA, USA, SDC).
• LORT theatre experience preferred but not required.

• Perform Customer Service Support functions as the first point of contact with the customer.
• Adhere to ISO9001 Customer Service Procedures and Work Instructions.
• Maintain Quote Log and Production Order Log Tracking Database.
• Utilize the ERP-LX (Order Entry) system.
• Provide Part, Pump, Motor quotes to customers as required.
• Assist with Warranty claim Processing.
• Assist with Credit Memo / No Charge requirements.
• Preparing the customer communication folder.
• Perform Order Entry Processing and provide Order Status updates as required.
• Process Change orders (address changes, schedule date, carrier changes).
• Assist Sales teams with customer support activities.
• Understand and perform Export Compliance tasks as required.
• Interface with the customer to assist in resolving AR Collections Dispute Resolution issues.
• Other duties as assigned by the Customer Service Manager.

• High School Diploma.
• Prefer associates degree individuals or some level of college experience.
• Strong financial/accounting skills required.
• Problem solving skills and strong written and verbal communication skills required.
• Must be knowledgeable in MS Office applications.
• 1-3 years experience

• Process product and service orders from sales teams and customers
• Maintain accurate customer and contract records
• Prepare price quotes and verify pricing, quantities, and terms
• Distribute order documentation to appropriate departments
• Coordinate with internal teams on order status, shipping dates, pricing, availability, and shortages

• Resolve billing issues, AR disputes, credits, and payment terms
• Communicate clearly with customers regarding billing questions

• Provide pricing, availability, formal quotes, and post-sale support
• Support and interact with sales teams and customers on a daily basis
• Provide backup coverage across teams with similar responsibilities

• Follow all company policies and procedures
• Participate in new initiatives as assigned
• Take on additional responsibilities as business needs require

• SAP experience preferred (SAP HANA 4 a plus)
• AS/400 experience preferred
• Heavy email-based customer support experience
• Strong customer-facing communication skills
• Experience resolving AR disputes, credits, and understanding payment terms
• Advanced Excel skills; frequent usage expected
• Stable work history with clear career progression
• Strong attention to detail and work ethic
• Ability to work independently with minimal supervision
• Experience collaborating with internal teams and external clients

• Bachelor’s degree or 3+ years of relevant experience
• Experience with CRM tools, ERP systems, or pricing/quote configuration tools
• Proficiency in Microsoft Word, Excel, Outlook, and Access
• Strong organizational skills with the ability to manage multiple priorities
• Solid problem-solving skills and initiative

• Order entry experience
• Salesforce CRM experience
• Experience with Select Configure Price Quote (SCPQ)
• Experience supporting projects from quoting through invoicing and delivery
• Background in continuous improvement, Lean practices, or process optimization
• Prior leadership or people management experience strongly preferred

• Support the post execution trade confirmation and settlement processes associated with equity and debt instrument types.
• Investigate, analysis and resolution of any post confirmation and settlement trade issues.
• Liaise with internal and external Business partners on a daily basis.
• Monitor trade flows identifying any breaks in the execution/confirmation process, with timely investigation, analysis and resolution recommendations.
• Manually process trade executions that fall outside of the automated processes trade instructions.
• Respond to email / telephone enquiries; taking full ownership to ensure that all enquiries are actioned on day of receipt (resolution or acknowledgement).
• Daily investigation and resolution of reconciliation exceptions raised by Hyderabad reconciliations team.
• Actively seek Continuous Improvements opportunities which are measureable and effective.
• Maintains and updates procedures base upon agreement with Senior or Supervisor.
• Assist in any system testing as required.
• Assist other Operations and GPS teams.
• Serve as a mentor to tier I Analysts and support and cover to Senior Analyst
• First line checking and sign off of start and end of day task.
• Collation of team MIS, on a daily weekly, and monthly basis.

• A minimum of 3 years experience within the securities / investment industry within the trade support area is desirable
• A general understanding of the financial markets.
• Sound knowledge of equity and debt instruments.
• Ability to analyse data making sound judgments and proposed resolution steps in respect of any issues arising.
• Self-motivation to further enhance skills and financial and product knowledge.

• A Bachelor’s Degree in Finance, Accounting, Economics, Math or related field is desirable.

• Ability to work as part of a team and independently.
• Good interpersonal skills necessary to maintain relationships and interact effectively with individuals at all levels across business functions.
• Ability to analyze and solve issues in a timely manner.
• Good awareness of technology applications and software, in order to support growing trading complexity and automation efficiencies.
• Strong organizational skills and detail orientation.

• Work with other Administrators as a team to provide superior levels of support service to the firm. 
• Effectively manage travel requirements for heavy travel investment professionals, which includes:
  • Managing all aspects of travel (commercial and private if needed) coordinating schedules, monitoring flights, and handling associated expense management and reporting;
  • Effectively coordinating with other team members for group travel and communicating well with investment professionals and other office administrators as necessary; and
  • Keeping multiple executive schedules planned, coordinated, and running smoothly. 
• Manage schedule and calendar requests and be available to adjust to unexpected changes and requests.  Proactively foresee and address potential scheduling conflicts.  Work effectively to manage scheduling for board meetings and heavy investment related travel.
• Organize group meetings both in client’s offices and third party locations.
• Coordinate and manage third party vendors.
• Manage certain personal requests, including family travel, for senior team members.
• Professionally interface and maintain relationships with portfolio company executives, Advisory Board members and other third parties.
• Proactively check in and offer help when needed. Independently complete tasks.
• Assist with general office operations, including assisting with routine in-office tasks and common-area support as needed.
• Manage projects effectively and take responsibility for sophisticated, long term tasks.
• Maintain positive attitude and demonstrate a commitment to excellence. Be easy to work with.
• Maintain absolute discretion and confidentiality.
• Each Office Administrator develops certain functional areas of expertise over time, including competencies such as event coordination, information technology, charitable activities, building services, etc.
  • Experience with building services and office moves is not required but could be additive to the role.

• Bachelor’s degree from a four-year college or university

• 5+ years' experience as a C-Level Executive Assistant, Office Manager or equivalent role.
• Ideal experience in financial services, investment banking, private equity industries. 
• Strong technical skills in Concur and MS Office Suite (Excel, Word, PowerPoint, Outlook). 
• CRM/Salesforce experience is a great addition. 
• Excellent written and verbal communication skills. 
• Experience supporting a team of professionals/executives vs. solely 1:1 executive support

• Maintain/Update Paycor payroll system and payroll records for 60+ employees 
• Semi-Monthly Payroll processing
• Funding of 401K Contribution
• Ensure accuracy of all payments and employment taxes
• Process and set up child support and other garnishment deductions
• Maintain PTO tracking in the payroll system

• Create/Maintain employment files
• Maintain/Review/Update new hire materials annually
• Complete employment verifications
• Assist and support department heads with recruitment
• Conduct pre-hire process, drug-testing, background checks
• Lead onboarding, new hire paperwork, benefits enrollment

• Send monthly life insurance census to insurance provider
• Partner with broker on annual benefits renewal
• Oversee the annual benefits enrollment process for employees
• Maintain/Update all benefits systems
• Oversee HSA accounts
• Ensure accuracy of employee elections, deductions and coverage
• Maintain COBRA records
• Administer short and long term disability plans

• Plan administration of 401K plan
• Complete new 401K enrollments
• Semi-monthly funding of employee of employee contributions
• Maintenance of Fidelity PSW system
• Lead 401K Nondiscrimination Testing annually

• Upload insurance and vendor bills into system for payment
• Ensure payroll funds are transferred to cover payroll expense
• Process expense report payments and contractor payments 

• Support all employee relations scenarios
• Advise managers and staff on employment issues and questions
• Maintain documentation of disciplinary actions and investigations as needed 
• Seek legal advice/counsel on behalf of Company if needed
• Support facilities in Cincinnati and Canton, OH, Indianapolis, IN, with occasional, planned travel to Canton and Indianapolis each year

• Maintain/Review/Update policies, employee handbook and job descriptions as needed.
• Purge records when necessary
• Assisting in creating, maintaining reporting for CEOs
• Scheduling for hotel/ conferences/ dinner reservations during exhibits/ meetings/ events for large parties.
• Other projects, support as needed 

• 4-year degree in HR or related field 
• HR Certification(s) a plus
• 5 or more years of multi-faceted HR experience
• Strong focus on supporting company culture, employee engagement and continuous improvement 
• Passion for Human Resources and it's impact on the company 
• Technically savvy working in and supporting a variety of HR and related systems and tools along with MS Office.

• Responsible for the production of various scheduled reporting deliverables for internal clients, including, but not limited, to the investment team, reporting team members, legal & compliance.
• Ability to work as part of a team to ensure the group provides top-tier service to both internal and external clients and service providers.
• Work in support of the trader to ensure that all trading activity is being efficiently and accurately entered in a timely manner in support of ISSMs products.
• Collectively work with the trade closing team to assist in the coordination and facilitation of settlement efforts. Liaise with traders, trade counter parties and agent banks.
• Support the team to ensure and maintain the data quality and integrity of the critical information that supports the business. Complete data mining, from a variety of internal & external sources, and analysis for Bank Loan clients.

• 2+ years work experience preferred
• Familiarity and experience with bonds and bond settlements is desired
• A solid understanding of the security/loan market (LMA) and fund operations is desired
• Experience in a reporting / product oversight role is plus
• Experience in the investment management space is a plus

• Aptitude for detail and a strong commitment to accuracy
• Excellent quantitative and qualitative analysis skills
• Ability to conduct analysis and present data in a meaningful way
• Proficient user of Microsoft Office, Excel, Access and Word
• Working knowledge of S&P Wall Street Office and/or Allvue-Everest is a plus
• Team Oriented Team player
• Ability to work independently and follow through on projects
• Self-motivated, ability to multi-task and complete tasks upon assignment
• Open-minded, flexible, and willing to listen for other people’s opinions
• Excellent verbal and written communication skills and effective interpersonal skills

• Bachelor’s Degree required, business (Finance/Accounting) degree preferred

• Normally a regular schedule of hours, however hours may vary depending upon the project or assignment.
• Hours may include evenings and/or weekends if necessary.

• Follow communication scripts when managing a member’s communications.
• Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
• Adhere to established standards and guidelines with ability to help to recommend improved procedures.
• Inbound/outbound calls with customers to inform them of the company’s solutions and maintain accurate information.
• Help members understand the program by answering questions and explaining procedures and providing general information.
• Call doctors’ offices to obtain and maintain members’ current prescriptions.
• Document member activities, phone call results and communication in our systems/software.
• Complete required paperwork adhering to compliance standards.
• Maintaining patient confidentiality and compliance regulations such as HIPAA.

• Excellent communication skills, both written and verbal.
• Substantial active listening skills.
• A patient and empathetic approach and attitude.
• Customer focus and highly adaptable to different personality types.
• Exceptional interpersonal and rapport building skills.
• Vigorous time management, organizational skills and attention to detail.
• Phone skills including the ability to incorporate appropriate phone etiquette.
• Creative solutions seeking.
• Comfortable working in fast paced environments.
• Adaptability and flexibility.
• Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. 
• Willingness and ability to learn about company’s products, services, and processes.
• Coachable with a willingness to learn and a desire to succeed.
• Process oriented, with a focus on continuous improvement.
• Self-Motivated.
• Strong data input skills.

• Experience as a Pharmacy technician is strongly preferred.  
• Experience in a highly customer service-oriented role. 
• Experience in a Call Center or Customer Support environment.

• Design & Implementation:
• Design, implement, and maintain secure archiving and journaling solutions for electronic communications (email, chat, collaboration tools) in compliance with regulatory requirements.
• Design and implement cutting-edge archiving and journaling solutions for electronic communications.
• Continuously identify opportunities to improve automation, scalability, and resilience.
• Ensure confidentiality, integrity, and security of communication data while adhering to internal policies.