https://JOBS.CORPSTEAM.COM/ en-us
Job Summary
Requires a moderate degree of PM knowledge, experience, skill & expertise.
Additional skills needed:  Communication, problem solving, managing for results, managing conflict, creativity & critical thinking. 
Operates in coordination with & takes direction from both the ePMO Lead/Project Lead to ensure:

• All project activities/outputs align with strategic objectives, deliverables, schedules, business case & expectations set with Sponsors & senior leadership
• Support a combination of simple projects while facilitating/guiding team to adhere to the PM discipline. 
• This position will drive setting the team’s cadence for planning, updates & status reviews with Sponsors.
• He/she supports the success of the project by applying PM principles, guidelines & standards.
• Travel may be required as needed.

Job Duties

• Facilitates all Project Planning & Execution of PM Activities (~ 25% of time)
• Applies PM Processes/Tools Appropriate for Projects (~ 50% of time)
• Identifies/Manages Interdependencies with other Projects/Initiatives (~ 10% of time)

Other Duties

• Manages project scope, schedule, initiation, start-up/design, building & deployment of projects from beginning to end
• Creates/manages PM artifacts while educating the team on their creation/proper use throughout the project such as to Project Chartero Project Plano RACIo Risk/Issue identification & mitigation of Status report dev/updates appropriate PM artifacts, as needed
• Reviews deliverables & ensures quality
• Provides PM methodology/tools to ensure proper governance, oversight, strategic alignment & project success
• Facilitates initiation/planning of project scope (i.e. Objectives, resources, milestones, risks, us, etc)
• Reviews funding, cost plans & actual expenses to verify projects are in line with funding parameters with Project Lead
• Proficient in PM discipline with emphasis on effective use of PM soft skills essential to his/her success
• Solicits/gathers info. via interviews with process owners to understand the "as-is" &" to-be" processes
• Identifies/communicates to the Project Lead skill gaps & recommends improvement opportunities
• Provides Project Lead with thorough responses to problem resolution
• Identifies business areas/stakeholders impacted by issues
• Identifies root causes to ensure problems do not reoccur
• Able to Communicate processes to customers trained on process changes/enhancement
• Dev/monitor process metrics to gauge health of a project & identify process improvement opportunities
• Observe a process & gather feedback/concerns from others for process improvement opportunities

Required Qualifications

• Experience applying Stakeholder/Comm Mgmt. principles including governing bodies/ Owners/Sponsors/key senior stakeholders/Project Lead/team/SME's
• Able to plan weeks in advance to plan efforts & manage multiple projects
• Able to work full time (~40 hours per week with potential to work overtime if necessary); must be flexible to work occasional weekends, holidays & possible overnight stays depending on the assignment, as needed.
• Experience/expertise with Commercial PM Software (i.e. MS Project/Office, etc) & the ability to learn Projects Website & other tools
• Experience with web-based remote meeting applications (i.e. Skype, Zoom, WebEx, etc)
• Willing to travel by plane or driving personal vehicle or rental car.

Minimum Qualifications

• Bachelor’s Degree (or int’l comparable degree)
• 3 years of PM experience
• 6 years as a project team member
• Experience using MS Office including MS Project/SharePoint
• Willing to travel by plane or drive personal vehicle/rental car

Preferred Qualifications
PM Certifications: PMI PMP, Agile, LEAN Certified/Six Sigma, etc

Pay Rate $55.00 - $70.00
 ]]> Mon, 06 Jul 2026 00:00:00 EDT 1
The Chief Development Officer will possess team management experience, fundraising thought leadership, and a successful track record of leading annual fund programs. This individual will have experience collaborating across multiple departments in high-performing organizations and will be willing to act as an ambassador for the Theatre to internal stakeholders, as well as external donors, funders, and community leaders.

The Chief Development Officer will thoughtfully and confidently lead a highly skilled, eight-member development team.

*Candidates outside of Atlanta may be considered and some relocation support may be offered.

Principal Duties:
Serve on Senior Staff of the Theatre

• Actively participate in growing and maintaining internal and external cultures of belonging
• Serve as an ambassador for the Theatre to internal stakeholders, as well as external donors, funders, and community leaders
• Actively participate in cross-campus Development thought leadership and planning for cross-campus fundraising activities, including coordinated annual corporate campaign
• Constantly and consistently evaluate trends in giving across all Theatre campaign verticals
• Actively participate in conferences and on-going industry trend analysis with fellow development directors across the country

Lead Fundraising & Stewardship Activities

• Working closely with Development Staff, ensure constant progress to meet or exceed all fundraising campaign goals
• Collaborating with the Central Services Corporate Philanthropy team, identify, cultivate, solicit, and ensure proper stewardship for all Theatre corporate funders
• Working with Development Staff, ensure all Opening Night and final preview pre-show donor events, and other donor events throughout the season are refined, inspirational, and mission-focused
• Serve as primary point person for all activities related to planned giving including overseeing new strategies and execution for soliciting and stewarding planned gifts
• Working with General Counsel, write and execute formal gift agreements for capital, endowment, and planned gifts
• Perform annual evaluation and refinement of donor benefits offerings and administration
• In collaboration with Artistic Staff and Managing Director, provide fundraising planning expertise and leadership for any capital, endowment, or special project campaigns which may arise
• Working with Development and Marketing Staff, create, refine, and maintain promotional materials for all Alliance Theatre funding opportunities—annual, long-term, capital, endowment, and planned gifts
• Working with Marketing department, help lead strategy for growing Membership and Subscriber patron base and pipeline to donor programs
• Oversee development operations, including improvement of moves management processes in CRM, consistent practices of prospect research, and accurate and efficient gift entry and tax acknowledgements
• Maintain weekly, bi-weekly, or monthly 1:1 check-ins with four direct reports
• Perform annual, or more frequent, performance reviews for direct reports
• Oversee strategy, concept, and planning of annual Gala, collaborating with project leads in development department, cross-department stakeholders at the theatre, and events management to execute a memorable, creative, and high-profile fundraising event.
   

Serve as Primary Staff Liaison with the Alliance Theatre Board of Directors

• Act as lead planner and solicitor for all board of directors’ annual giving through dedicated Philanthropic Planning Meetings (“PPMs”)
• Working closely with Managing Director, ensure proper planning and execution of all Board Governance & Nominating Committee activities and meetings
• Working closely with Managing Director and Board Governance & Nominating Committee Chair, provide thought leadership on Board composition and serve as primary staff lead for new Board member recruitment and related on-boarding activities
• Working with Managing Director and Management Assistant, ensure all board meetings and events are professionally and elegantly planned and executed
• Maintain active schedule of communications and stewardship with all board members throughout the year

Oversee Development Budget

• Working with Chief Financial Officer and Development Staff, track and reconcile all revenue lines and expenses related to development activities
• Working with Managing Director and Chief Financial Officer, develop and maintain fundraising goals and expense budgets

QUALIFICATIONS:

• At least 5 years’ experience building, leading, and maintaining a successful, multi-member fundraising team
• Passion for the arts and their impact in the community
• Commitment to the Theatre’s Mission, Vision, Values, and staff culture
• Demonstrated success identifying, cultivating, soliciting, and stewarding philanthropic gifts of 5- and 6- figures on an annual basis
• Demonstrated success growing an annual fund across all campaign verticals (annual, foundation, major gift, board giving)
• Demonstrated track record of evaluating and refining development activities across all campaign verticals
• Comfortable communicating with high-level executives, donors, board members, and community leaders
• Willingness to problem-solve in a collaborative leadership environment
• Knowledge of Atlanta’s funding community is a plus, especially with an emphasis on arts and education

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Necessary accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Frequent use of hands and light lifting (at least 25 pounds) is needed.
• The noise level in the work environment is usually moderate.
• Willingness to work some weekends, late evenings and early mornings.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to work a flexible schedule (available evenings and weekends for performances and special events) to accommodate fluctuations in work flow. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be fluent in English, both written and spoken.

Salary: $170,000- $180,000 depending on education, experience, and overall qualifications.
 ]]> Mon, 29 Jun 2026 00:00:00 EDT 1
Responsibilities

• Provide exceptional client service by managing the full recruiting lifecycle, including sourcing, screening, selection, offer negotiation, and onboarding
• Build and maintain robust pipelines of investment talent to support immediate hiring needs and longer-term workforce planning
• Develop comprehensive search strategies, including detailed role specifications, screening criteria, timelines, sourcing approaches, and interview frameworks
• Review and align on recruiting plans with stakeholders to set expectations and ensure shared accountability
• Continuously identify and implement creative, effective, and cost-efficient sourcing strategies
• Leverage external market intelligence and industry insights to remain informed, proactive, and competitive in talent markets
• Partner with external search firms as needed to support senior-level and specialized searches
• Utilize LinkedIn Recruiter, external resume databases, and the applicant tracking system (e.g., Workday) to identify and engage top talent
• Manage internal and external job postings across career sites and relevant third-party platforms
• Construct, extend, and negotiate competitive offers across a range of seniority levels

Requirements of the Role

• 10+ years of dedicated, end-to-end recruiting experience.
• 5+ years supporting talent acquisition for investment or financial services professionals in a fast-paced environment
• Strong understanding of sourcing strategies and recruiting dynamics within competitive investment talent markets
• Experience recruiting across a range of investment disciplines, such as portfolio management, investment research, quantitative and fundamental strategies, risk management, and portfolio construction
• Demonstrated ability to manage multiple searches simultaneously while prioritizing effectively
• Working knowledge of HR practices and concepts as they relate to the recruiting lifecycle, including compensation and benefits
• Highly detail-oriented and self-motivated, with strong initiative, follow-through, communication, and organizational skills
• Proven ability to build and maintain trusted, proactive relationships with senior stakeholders and hiring managers

Pay Rate- $73.00- $75.00/hour   
 ]]> Mon, 29 Jun 2026 00:00:00 EDT 1
The Case Manager will play a crucial role in assisting clients with complex healthcare needs, navigating insurance processes, and advocating for optimal care. This role requires a strong understanding of insurance plans, healthcare systems, and state and federal programs designed to cover medical costs. The Case Manager will serve as a liaison between clients, insurance providers, and healthcare professionals, ensuring seamless coordination and support.  

Responsibilities:

• Client Advocacy and Support:
  • Serve as a primary point of contact for clients with complex healthcare needs.
  • Advocate for clients to ensure they receive appropriate and timely care.
  • Provide emotional support and guidance to clients and their families.
  • Assist clients in understanding their insurance benefits and healthcare options.
• Case Coordination:
  • Coordinate care between clients, members, healthcare providers, and insurance companies.
  • Manage and track client cases, ensuring all necessary documentation is complete and accurate.
  • Facilitate communication between all parties involved in a client's care.
  • Assist clients with navigating insurance claims, appeals, and authorizations.
• Insurance and Healthcare Knowledge:
  • Maintain a thorough understanding of various insurance plans and healthcare systems.
  • Possess a strong understanding of state and federal programs (e.g., Medicaid, Medicare, ACA subsidies) that can assist clients in covering medical costs.
  • Stay up to date on changes in insurance regulations and healthcare policies.
  • Educate clients on their insurance benefits and healthcare options, including available government programs.
  • Assist with resolving insurance-related issues and discrepancies.
• Documentation and Reporting:
  • Maintain accurate and confidential client records.
  • Prepare and submit detailed case reports and documentation.
  • Track and report on client outcomes and progress.
  • Ensure compliance with all relevant regulations and company policies.
• Collaboration and Communication:
  • Collaborate with internal teams, insurance providers, and healthcare professionals.
  • Communicate effectively with clients and members providing clear and concise information.
  • Attend and participate in team meetings and training sessions.
  • Build relationships with providers, and Insurance company personnel.
• State & Federal Program Navigation
  • Partner with hospital-based case managers, social workers, discharge planners, and care coordination teams to identify patients who may qualify for Medicaid, Medicare, ACA marketplace plans, or other healthcare assistance programs.
  • Assist clients and families with completing and submitting enrollment applications and supporting documentation for Medicaid, Medicare, and other state and federal healthcare programs.
  • Facilitate the collection, completion, and filing of required paperwork with state and federal agencies to support timely eligibility determinations and coverage approvals.
  • Monitor application status, communicate updates to clients and healthcare providers, and assist with resolving issues that may delay enrollment or access to care.
  • Serve as a resource for clients navigating healthcare coverage options and eligibility requirements.

Qualifications

• Bachelor’s degree in social work, healthcare administration, or a related field preferred.
• 5+ years of experience working with hospital systems, case management departments, social workers, discharge planners, or care coordination teams.
• Knowledge of Medicaid, Medicare, ACA marketplace plans, and other state and federal healthcare assistance programs.
• Experience assisting clients with eligibility determinations, enrollment applications, documentation collection, and submission processes.
• Familiarity with state and federal agency processes related to healthcare coverage and benefits administration.

• Strong understanding of insurance plans, healthcare systems, and medical terminology.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of HIPAA regulations.
• Proficiency in Microsoft Office Suite.  
• Compassionate and client-focused approach.

 Compensation is commensurate with experience.
 ]]> Wed, 24 Jun 2026 00:00:00 EDT 1
Job Summary
The Digital Experience Journey Mapping Lead is a strategic, hands-on expert responsible for establishing and scaling journey mapping as a core organizational capability. This role acts as the SME who guides experience design, content strategy, and digital teams in designing customer-centric experiences grounded in journey insights. They will define standards, build methodologies, mentor teams, and recommend the tools and technology needed to embed journey mapping into daily workflows.

Job Duties
1. Journey Mapping Leadership & Framework Development

• Establish the enterprise-wide standards, methodology, and governance for customer journey mapping.
• Build scalable, repeatable processes that teams can use to design, maintain, and activate journey maps.
• Create frameworks that connect journey insights to end-to-end digital experience design, content strategy, personalization, and performance metrics.

2. Upskill and Enable Experience Design & Content Strategy Teams

• Train and mentor content strategists, UX designers, and digital partners on journey-led experience design.
• Facilitate workshops and hands-on coaching to elevate team capability.
• Provide best practices, templates, and playbooks to embed journey thinking across digital work.

3. Guide Experience Design Using Journey Insights

• Partner with UX, content, research, and digital experience teams to ensure experiences are intentionally designed based on journey understanding.
• Translate journey findings into recommendations for content structure, design patterns, message sequencing, and personalization triggers.
• Ensure all digital experiences align to a clear, customer-first journey narrative.

4. Technology & Tools Strategy (Non-IT)

• Evaluate and recommend journey mapping platforms and supporting solutions for visualization, collaboration, and activation.
• Partner with analytics, research, and digital experience teams to select and operationalize the right tools.
• Maintain the journey mapping tools ecosystem and ensure teams are trained and supported in using it.

5. Cross-Functional Alignment & Influence

• Serve as the organization’s journey mapping SME across marketing, digital, research, content, operations, analytics, and customer teams.
• Lead cross-functional workshops to identify friction points, moments that matter, and opportunity areas.
• Influence roadmaps and planning by ensuring customer insights and journey data inform prioritization.

6. Insights Integration & Measurement

• Collaborate with analytics, VOC, and research partners to incorporate quant + qual insights into journey maps.
• Define journey-level KPIs and success metrics aligned with business goals.
• Build processes to continuously update journey maps as new insights surface.

Minimum Requirements

• 6–10+ years in UX, CX, digital strategy, service design, or experience design.
• Demonstrated leadership in building or scaling journey mapping programs.
• Exceptional facilitation, communication, and coaching skills.
• Experience developing frameworks, standards, or operating models.
• Proficiency with journey mapping and collaborative design tools.

Pay Rate $45.90 - $75.00/hour ]]> Tue, 16 Jun 2026 00:00:00 EDT 1 Our client, a healthcare consulting firm, is seeking a Customer Service Specialist focused on Patient Advocacy for a direct hire role in Milton, GA. This is a fully onsite role.

A typical day for a Customer Service Specialist is utilizing systems/technology and coordinating efforts between patients, the patient doctor’s offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member’s medication at no cost to the patient/member.

Will communicate regularly with patients, doctors’ offices, pharmacies, and internal team members through phone calls, email, and text to coordinate care, provide updates, and ensure timely follow-up throughout the process. Daily responsibilities also include working within multiple systems to document case activity, updating patient information, track statuses, pull reports, and complete required administrative paperwork to support order processing and patient assistance programs.

Must have professional, personable, and caring communication skills. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. Ideal candidate will be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Customer Service teams are highly collaborative, member focused and goal oriented.

Duties and Responsibilities:

• Follow communication scripts when managing a member’s communications.
• Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
• Adhere to established standards and guidelines with ability to help to recommend improved procedures.
• Inbound/outbound calls with customers to inform them of the company’s solutions and maintain accurate information.
• Help members understand the program by answering questions and explaining procedures and providing general information.
• Call doctors’ offices to obtain and maintain members’ current prescriptions.
• Document member activities, phone call results and communication in our systems/software.
• Complete required paperwork adhering to compliance standards.
• Maintaining patient confidentiality and compliance regulations such as HIPAA.

Required Skills and Qualifications:

• Excellent communication skills, both written and verbal.
• Substantial active listening skills.
• A patient and empathetic approach and attitude.
• Customer focus and highly adaptable to different personality types.
• Exceptional interpersonal and rapport building skills.
• Vigorous time management, organizational skills and attention to detail.
• Phone skills including the ability to incorporate appropriate phone etiquette.
• Creative solutions seeking.
• Comfortable working in fast paced environments.
• Adaptability and flexibility.
• Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
• Willingness and ability to learn about company’s products, services, and processes.
• Coachable with a willingness to learn and a desire to succeed.
• Process oriented, with a focus on continuous improvement.
• Self-Motivated.
• Strong data input skills.

Job Experience Preferences:

• Experience in a highly customer service-oriented role.
• Experience in a Call Center or Customer Support environment.

Base Salary $50,000-$55,000. Final determination of salary will be based on an evaluation of experience, education, budget, etc.
]]> Tue, 09 Jun 2026 00:00:00 EDT 1 Position Overview
Our client, a growing healthcare consulting firm located in Milton, GA is seeking a highly organized, hands-on Director of Operations/General Manager to oversee and optimize day-to-day operations. This role will have direct operational oversight supporting the organization’s pharmacy business, which provides a national medication procurement and fulfillment solution and implements plan optimization services for pharmacy programs. The organization is focused on improving medication access and affordability, including support for brand-name maintenance and specialty medications, while helping employers and members reduce prescription costs.

This individual will play a key role in ensuring operational efficiency across the business, with a strong focus on service center operations, team leadership, process improvement, systems management, P&L Financial responsibility, Key Performance Indicator development, dashboard weekly and monthly reporting to include financials and drive redundancy and scalability. The ideal candidate will bring experience managing operations within a call center, service center, HR shared services, healthcare support, pharmacy support, or customer service-driven environment, along with strong working knowledge of phone systems, CRM platforms, reporting dashboards, P&L, and operational KPIs.

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Key Responsibilities

• Oversee the day-to-day operations of the organization’s service center and pharmacy support operations
• Ensure smooth execution of workflows across member/patient support, pharmacy-related service operations, staffing coordination, billing support, intake, and internal communication processes
• Support the ongoing growth and scalability of the business by identifying process gaps and implementing operational improvements
• Help ensure the service center effectively supports the organization’s mission of improving access, affordability, and fulfillment of prescription medications

Team Leadership & Management

• Directly manage a team of approximately 6 employees, with responsibility for helping scale the team to 7–10 employees by year-end and 20+ over time
• Provide day-to-day leadership, coaching, accountability, and development to team members
• Partner on hiring efforts and support onboarding and training of new employees to ensure they are ramped up quickly and effectively
• Foster a collaborative, service-oriented, and high-accountability team culture

Process Improvement & SOP Development

• Evaluate existing workflows and identify opportunities to improve efficiency, consistency, and service delivery
• Pull and review calls for quality, coaching, and training purposes
• Continuously optimize service center workflows, call handling processes, and internal systems usage

Systems, Reporting & KPI Management

• Manage and optimize the organization’s technology stack, including:
  • CRM platforms
  • VOIP / call center phone systems
  • contact management systems
  • operational reporting tools / dashboards
• Track and report on key operational metrics and KPIs, including service center performance, team productivity, workflow efficiency, and business outcomes
• Utilize dashboards and reporting tools to provide visibility into operational health, trends, and areas for improvement

Business & Financial Oversight

• Support operational budgeting, cost management, and overall P&L awareness
• Monitor operational profitability and identify ways to improve performance and efficiency
• Oversee operational support related to billing, receiving, and internal business processes

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Qualifications

• 7+ years of operations management experience, ideally within a service center, call center, healthcare support, pharmacy support, customer service, HR Operations, or similarly fast-paced operational environment
• Proven experience managing people and leading teams in a high-service environment
• Strong background in process improvement, workflow optimization, and SOP development
• Experience managing or working within a call center / phone-based operation
• Hands-on experience with CRM systems, VOIP/call center phone systems, and operational dashboards/reporting tools
• Comfortable managing operational metrics, KPIs, and business performance
• Strong organizational, problem-solving, and decision-making skills
• Experience supporting or managing business functions such as staffing, HR coordination, billing, service operations, or healthcare/pharmacy-related support is highly preferred
• Strong communication and leadership skills with a hands-on, roll-up-your-sleeves mindset
• Must possess advanced Excel skills, with the ability to manage data sets, perform analysis, and support billing-related functions.

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Ideal Candidate Profile

• Strong people manager who can lead, coach, and hold a team accountable
• Operationally minded and knows how to run a service center
• Comfortable being both strategic and hands-on
• Able to quickly identify inefficiencies and implement better processes
• Tech-savvy and confident managing CRM, phone systems, and reporting dashboards
• Thrives in an onsite, fast-growing environment where they can make an immediate impact
• Ideally brings experience from a healthcare, pharmacy, benefits, fulfillment, or service operations environment

Compensation is commensurate with experience.
 ]]> Tue, 09 Jun 2026 00:00:00 EDT 1